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  #1  
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André Schild
 
Posts: n/a

Default ASA 11 crashes in diagnostic tracing mode - 01-26-2010 , 03:47 PM






Hello,

I see very frequent crashes of dbsrv11 on Windows 7 32 Bit (11.0.1.2355)
and on Linux (Debian 64Bit 11.0.1.2324) when profiling is turned on.


It occurs when we activate the detailed database tracing
and select the same database as target. (I know, it's not the best way
to do it, but it should still work)


Here a example of the server logfile:


I. 01/26 20:50:10. Diagnostic tracing has been started
I. 01/26 20:50:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:55:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:57:28. SQL Anywhere Network Server Version 11.0.1.2324
I. 01/26 20:57:28. Workgroup edition
I. 01/26 20:57:28.
I. 01/26 20:57:28. Copyright (c) 2001-2009, iAnywhere Solutions, Inc.
I. 01/26 20:57:28. Portions copyright (c) 1988-2009, Sybase, Inc. All
rights reserved.
I. 01/26 20:57:28. Use of this software is governed by the Sybase
License Agreement. Refer to http://www.sybase.com/softwarelicenses
I. 01/26 20:57:28.
I. 01/26 20:57:28. 8 logical processor(s) on 1 physical processor(s)
detected.
I. 01/26 20:57:28. Processor limit (Workgroup Edition): 2
I. 01/26 20:57:28. Processor limit (licensed processors): 1
I. 01/26 20:57:28. Maximum number of physical processors the server will
use: 1
I. 01/26 20:57:28. This server is licensed to:
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. Running Linux 2.6.26-2-amd64 #1 SMP Wed Aug 19
22:33:18 UTC 2009 on X86_64
I. 01/26 20:57:28. Server built for X86_64 processor architecture
I. 01/26 20:57:28. 4194304K of memory used for caching
I. 01/26 20:57:28. Minimum cache size: 4194304K, maximum cache size:
11094168K
I. 01/26 20:57:28. Using a maximum page size of 8192 bytes

As you can see, the dbsrv11 crashed about 60 seconds after starting tracing.

it is not a problem for us, it's just nasty and probably
shows a general problem since it occurs under windows and linux as well.


André

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  #2  
Old   
Glenn Paulley [Sybase iAnywhere]
 
Posts: n/a

Default Re: ASA 11 crashes in diagnostic tracing mode - 01-26-2010 , 03:59 PM






Hi Andre,

Thanks for reporting the problem; I am unaware of any outstanding
stability issues with Application Profiling in recent builds of 11.0.1.

Since this appears to be straightforward for you to reproduce, is it at
all possible for you to send me steps to reproduce the problem, which
may (or may not) require a copy of this database?

Thanks

Glenn

André Schild wrote:
Quote:
Hello,

I see very frequent crashes of dbsrv11 on Windows 7 32 Bit (11.0.1.2355)
and on Linux (Debian 64Bit 11.0.1.2324) when profiling is turned on.


It occurs when we activate the detailed database tracing
and select the same database as target. (I know, it's not the best way
to do it, but it should still work)


Here a example of the server logfile:


I. 01/26 20:50:10. Diagnostic tracing has been started
I. 01/26 20:50:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:55:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:57:28. SQL Anywhere Network Server Version 11.0.1.2324
I. 01/26 20:57:28. Workgroup edition
I. 01/26 20:57:28.
I. 01/26 20:57:28. Copyright (c) 2001-2009, iAnywhere Solutions, Inc.
I. 01/26 20:57:28. Portions copyright (c) 1988-2009, Sybase, Inc. All
rights reserved.
I. 01/26 20:57:28. Use of this software is governed by the Sybase
License Agreement. Refer to http://www.sybase.com/softwarelicenses
I. 01/26 20:57:28.
I. 01/26 20:57:28. 8 logical processor(s) on 1 physical processor(s)
detected.
I. 01/26 20:57:28. Processor limit (Workgroup Edition): 2
I. 01/26 20:57:28. Processor limit (licensed processors): 1
I. 01/26 20:57:28. Maximum number of physical processors the server will
use: 1
I. 01/26 20:57:28. This server is licensed to:
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. Running Linux 2.6.26-2-amd64 #1 SMP Wed Aug 19
22:33:18 UTC 2009 on X86_64
I. 01/26 20:57:28. Server built for X86_64 processor architecture
I. 01/26 20:57:28. 4194304K of memory used for caching
I. 01/26 20:57:28. Minimum cache size: 4194304K, maximum cache size:
11094168K
I. 01/26 20:57:28. Using a maximum page size of 8192 bytes

As you can see, the dbsrv11 crashed about 60 seconds after starting tracing.

it is not a problem for us, it's just nasty and probably
shows a general problem since it occurs under windows and linux as well.


André
--
Glenn Paulley
Director, Engineering (Query Processing)
Sybase iAnywhere

Blog: http://iablog.sybase.com/paulley

EBF's and Patches: http://downloads.sybase.com
choose SQL Anywhere Studio >> change 'time frame' to all

To Submit Bug Reports: http://case-express.sybase.com

SQL Anywhere Studio Supported Platforms and Support Status
http://my.sybase.com/detail?id=1002288

Whitepapers, TechDocs, and bug fixes are all available through the
Sybase iAnywhere pages at
http://www.sybase.com/products/datab...chnicalsupport

Reply With Quote
  #3  
Old   
André Schild
 
Posts: n/a

Default Re: ASA 11 crashes in diagnostic tracing mode - 01-26-2010 , 05:11 PM



Am 26.01.2010 21:59, schrieb Glenn Paulley [Sybase iAnywhere]:
Quote:
Hi Andre,

Thanks for reporting the problem; I am unaware of any outstanding
stability issues with Application Profiling in recent builds of 11.0.1.

Since this appears to be straightforward for you to reproduce, is it at
all possible for you to send me steps to reproduce the problem, which
may (or may not) require a copy of this database?
The "problem" is that the workload is generated by our application
and dbsrv11 crashes often when we try to profile the DB part of it.

The steps we do:

- Start dbsrv11 with the database file (8k page size, one log file)
- Connect with sybase central to the DB
Sorry, now the sybase central is in german:
-> Right click on the started DB and select "Protokollierung"
-> Select checkbox "Hohe Detailierung"
-> Click "Next"
-> Don't change anything, just click "Next"
-> Now use the default "Keine neue Datenbank erstellen, Vorhandene
Datenbank verwenden" (Use existing DB)
-> Click "Next"
-> Select "Protokollierungsdaten in dieser Datenbank speichern" (Store
data in same database)
-> Click "Fertigstellen" (Finish)


Now we do put some load on the DB server by out application
and after ~1-2 minutes it just terminates/crashes, apparently even
without a assertion...


It does not crash always, I did just had it 3-4 times now, always in
the same condition, at least as far as I can tell...


André



Quote:
Thanks

Glenn

André Schild wrote:
Hello,

I see very frequent crashes of dbsrv11 on Windows 7 32 Bit (11.0.1.2355)
and on Linux (Debian 64Bit 11.0.1.2324) when profiling is turned on.


It occurs when we activate the detailed database tracing
and select the same database as target. (I know, it's not the best way
to do it, but it should still work)


Here a example of the server logfile:


I. 01/26 20:50:10. Diagnostic tracing has been started
I. 01/26 20:50:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:55:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:57:28. SQL Anywhere Network Server Version 11.0.1.2324
I. 01/26 20:57:28. Workgroup edition
I. 01/26 20:57:28.
I. 01/26 20:57:28. Copyright (c) 2001-2009, iAnywhere Solutions, Inc.
I. 01/26 20:57:28. Portions copyright (c) 1988-2009, Sybase, Inc. All
rights reserved.
I. 01/26 20:57:28. Use of this software is governed by the Sybase
License Agreement. Refer to http://www.sybase.com/softwarelicenses
I. 01/26 20:57:28.
I. 01/26 20:57:28. 8 logical processor(s) on 1 physical processor(s)
detected.
I. 01/26 20:57:28. Processor limit (Workgroup Edition): 2
I. 01/26 20:57:28. Processor limit (licensed processors): 1
I. 01/26 20:57:28. Maximum number of physical processors the server will
use: 1
I. 01/26 20:57:28. This server is licensed to:
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. Running Linux 2.6.26-2-amd64 #1 SMP Wed Aug 19
22:33:18 UTC 2009 on X86_64
I. 01/26 20:57:28. Server built for X86_64 processor architecture
I. 01/26 20:57:28. 4194304K of memory used for caching
I. 01/26 20:57:28. Minimum cache size: 4194304K, maximum cache size:
11094168K
I. 01/26 20:57:28. Using a maximum page size of 8192 bytes

As you can see, the dbsrv11 crashed about 60 seconds after starting
tracing.

it is not a problem for us, it's just nasty and probably
shows a general problem since it occurs under windows and linux as well.


André

Reply With Quote
  #4  
Old   
Glenn Paulley [Sybase iAnywhere]
 
Posts: n/a

Default Re: ASA 11 crashes in diagnostic tracing mode - 01-27-2010 , 10:15 AM



All right. I presume the server leaves behind a crash log and possibly a
minidump. Have you sent these in to iAnywhere via dbsupport? If so,
please email me the error report numbers?

Glenn

André Schild wrote:
Quote:
Am 26.01.2010 21:59, schrieb Glenn Paulley [Sybase iAnywhere]:
Hi Andre,

Thanks for reporting the problem; I am unaware of any outstanding
stability issues with Application Profiling in recent builds of 11.0.1.

Since this appears to be straightforward for you to reproduce, is it at
all possible for you to send me steps to reproduce the problem, which
may (or may not) require a copy of this database?

The "problem" is that the workload is generated by our application
and dbsrv11 crashes often when we try to profile the DB part of it.

The steps we do:

- Start dbsrv11 with the database file (8k page size, one log file)
- Connect with sybase central to the DB
Sorry, now the sybase central is in german:
-> Right click on the started DB and select "Protokollierung"
-> Select checkbox "Hohe Detailierung"
-> Click "Next"
-> Don't change anything, just click "Next"
-> Now use the default "Keine neue Datenbank erstellen, Vorhandene
Datenbank verwenden" (Use existing DB)
-> Click "Next"
-> Select "Protokollierungsdaten in dieser Datenbank speichern" (Store
data in same database)
-> Click "Fertigstellen" (Finish)


Now we do put some load on the DB server by out application
and after ~1-2 minutes it just terminates/crashes, apparently even
without a assertion...


It does not crash always, I did just had it 3-4 times now, always in
the same condition, at least as far as I can tell...


André



Thanks

Glenn

André Schild wrote:
Hello,

I see very frequent crashes of dbsrv11 on Windows 7 32 Bit (11.0.1.2355)
and on Linux (Debian 64Bit 11.0.1.2324) when profiling is turned on.


It occurs when we activate the detailed database tracing
and select the same database as target. (I know, it's not the best way
to do it, but it should still work)


Here a example of the server logfile:


I. 01/26 20:50:10. Diagnostic tracing has been started
I. 01/26 20:50:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:55:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:57:28. SQL Anywhere Network Server Version 11.0.1.2324
I. 01/26 20:57:28. Workgroup edition
I. 01/26 20:57:28.
I. 01/26 20:57:28. Copyright (c) 2001-2009, iAnywhere Solutions, Inc.
I. 01/26 20:57:28. Portions copyright (c) 1988-2009, Sybase, Inc. All
rights reserved.
I. 01/26 20:57:28. Use of this software is governed by the Sybase
License Agreement. Refer to http://www.sybase.com/softwarelicenses
I. 01/26 20:57:28.
I. 01/26 20:57:28. 8 logical processor(s) on 1 physical processor(s)
detected.
I. 01/26 20:57:28. Processor limit (Workgroup Edition): 2
I. 01/26 20:57:28. Processor limit (licensed processors): 1
I. 01/26 20:57:28. Maximum number of physical processors the server will
use: 1
I. 01/26 20:57:28. This server is licensed to:
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. Running Linux 2.6.26-2-amd64 #1 SMP Wed Aug 19
22:33:18 UTC 2009 on X86_64
I. 01/26 20:57:28. Server built for X86_64 processor architecture
I. 01/26 20:57:28. 4194304K of memory used for caching
I. 01/26 20:57:28. Minimum cache size: 4194304K, maximum cache size:
11094168K
I. 01/26 20:57:28. Using a maximum page size of 8192 bytes

As you can see, the dbsrv11 crashed about 60 seconds after starting
tracing.

it is not a problem for us, it's just nasty and probably
shows a general problem since it occurs under windows and linux as well.


André

--
Glenn Paulley
Director, Engineering (Query Processing)
Sybase iAnywhere

Blog: http://iablog.sybase.com/paulley

EBF's and Patches: http://downloads.sybase.com
choose SQL Anywhere Studio >> change 'time frame' to all

To Submit Bug Reports: http://case-express.sybase.com

SQL Anywhere Studio Supported Platforms and Support Status
http://my.sybase.com/detail?id=1002288

Whitepapers, TechDocs, and bug fixes are all available through the
Sybase iAnywhere pages at
http://www.sybase.com/products/datab...chnicalsupport

Reply With Quote
  #5  
Old   
André Schild
 
Posts: n/a

Default Re: ASA 11 crashes in diagnostic tracing mode - 01-27-2010 , 12:34 PM



I did just submit the Linux server crash.

It's ID: 365256

Actually I don't have a windows crash I can submit.

André


Am 27.01.2010 16:15, schrieb Glenn Paulley [Sybase iAnywhere]:
Quote:
All right. I presume the server leaves behind a crash log and possibly a
minidump. Have you sent these in to iAnywhere via dbsupport? If so,
please email me the error report numbers?

Glenn

André Schild wrote:
Am 26.01.2010 21:59, schrieb Glenn Paulley [Sybase iAnywhere]:
Hi Andre,

Thanks for reporting the problem; I am unaware of any outstanding
stability issues with Application Profiling in recent builds of 11.0.1.

Since this appears to be straightforward for you to reproduce, is it at
all possible for you to send me steps to reproduce the problem, which
may (or may not) require a copy of this database?

The "problem" is that the workload is generated by our application
and dbsrv11 crashes often when we try to profile the DB part of it.

The steps we do:

- Start dbsrv11 with the database file (8k page size, one log file)
- Connect with sybase central to the DB
Sorry, now the sybase central is in german:
-> Right click on the started DB and select "Protokollierung"
-> Select checkbox "Hohe Detailierung"
-> Click "Next"
-> Don't change anything, just click "Next"
-> Now use the default "Keine neue Datenbank erstellen, Vorhandene
Datenbank verwenden" (Use existing DB)
-> Click "Next"
-> Select "Protokollierungsdaten in dieser Datenbank speichern" (Store
data in same database)
-> Click "Fertigstellen" (Finish)


Now we do put some load on the DB server by out application
and after ~1-2 minutes it just terminates/crashes, apparently even
without a assertion...


It does not crash always, I did just had it 3-4 times now, always in
the same condition, at least as far as I can tell...


André



Thanks

Glenn

André Schild wrote:
Hello,

I see very frequent crashes of dbsrv11 on Windows 7 32 Bit
(11.0.1.2355)
and on Linux (Debian 64Bit 11.0.1.2324) when profiling is turned on.


It occurs when we activate the detailed database tracing
and select the same database as target. (I know, it's not the best way
to do it, but it should still work)


Here a example of the server logfile:


I. 01/26 20:50:10. Diagnostic tracing has been started
I. 01/26 20:50:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:55:10. Diagnostic tracing is being sent to
'links=tcpip{host=127.0.0.1};ENG=SQLSV18;DBN=xxxxx xxx'
I. 01/26 20:57:28. SQL Anywhere Network Server Version 11.0.1.2324
I. 01/26 20:57:28. Workgroup edition
I. 01/26 20:57:28.
I. 01/26 20:57:28. Copyright (c) 2001-2009, iAnywhere Solutions, Inc.
I. 01/26 20:57:28. Portions copyright (c) 1988-2009, Sybase, Inc. All
rights reserved.
I. 01/26 20:57:28. Use of this software is governed by the Sybase
License Agreement. Refer to http://www.sybase.com/softwarelicenses
I. 01/26 20:57:28.
I. 01/26 20:57:28. 8 logical processor(s) on 1 physical processor(s)
detected.
I. 01/26 20:57:28. Processor limit (Workgroup Edition): 2
I. 01/26 20:57:28. Processor limit (licensed processors): 1
I. 01/26 20:57:28. Maximum number of physical processors the server
will
use: 1
I. 01/26 20:57:28. This server is licensed to:
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. xxxxxxxx
I. 01/26 20:57:28. Running Linux 2.6.26-2-amd64 #1 SMP Wed Aug 19
22:33:18 UTC 2009 on X86_64
I. 01/26 20:57:28. Server built for X86_64 processor architecture
I. 01/26 20:57:28. 4194304K of memory used for caching
I. 01/26 20:57:28. Minimum cache size: 4194304K, maximum cache size:
11094168K
I. 01/26 20:57:28. Using a maximum page size of 8192 bytes

As you can see, the dbsrv11 crashed about 60 seconds after starting
tracing.

it is not a problem for us, it's just nasty and probably
shows a general problem since it occurs under windows and linux as
well.


André


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