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  #1  
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Martin
 
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Default SQL server 2005 express setup fails unexpectedly - 01-12-2006 , 06:47 AM






On my W2k machine the installation process of SQK Server 2005 Express aborts
with: "SQL server setup unexpectedly failed".

I already deinstalled the Beta and SQL Server 7 from this host, still
without succes.

The setup process writes the following log entries shown below.

Any help is appreciated!

Best regards,
Martin

----------------
Summary.txt:
Microsoft SQL Server 2005 9.00.1399.06
==============================
OS Version : Microsoft Windows 2000 Professional Service Pack 4 (Build
2195)
Time : Thu Jan 12 12:31:04 2006

----------------
SQLsetup0001_...._Core.log:
Microsoft SQL Server 2005 Setup beginning at Thu Jan 12 12:31:04 2006
Process ID : 676
c:\667892ed0de754ae9ea6eda6713f7e\setup.exe Version: 2005.90.1399.0
Running: LoadResourcesAction at: 2006/0/12 12:31:4
Complete: LoadResourcesAction at: 2006/0/12 12:31:4, returned true
Running: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4
Loaded DLL:c:\667892ed0de754ae9ea6eda6713f7e\xmlrw.dll Version:2.0.3604.0
Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false
Error: Action "ParseBootstrapOptionsAction" failed during execution. Error
information reported during run:
Could not parse command line due to datastore exception.
Source File Name: utillib\persisthelpers.cpp
Compiler Timestamp: Fri Jul 29 01:13:55 2005
Function Name: writeEncryptedString
Source Line Number: 124
----------------------------------------------------------
writeEncryptedString() failed
Source File Name: utillib\persisthelpers.cpp
Compiler Timestamp: Fri Jul 29 01:13:55 2005
Function Name: writeEncryptedString
Source Line Number: 123
----------------------------------------------------------
Error Code: 0x800706b5 (1717)
Windows Error Text: The interface is unknown. Source File Name:
cryptohelper\cryptsameusersamemachine.cpp
Compiler Timestamp: Mon Jun 13 14:30:00 2005
Function Name: sqls::CryptSameUserSameMachine::ProtectData
Source Line Number: 50

1717
Could not skip Component update due to datastore exception.
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:49 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "InstallMediaPath" {"SetupBootstrapOptionsScope",
"", "676"} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:50 2005
Function Name: SetupBootstrapOptionsScope.InstallMediaPath
Source Line Number: 44
----------------------------------------------------------
No collector registered for scope: "SetupBootstrapOptionsScope"
Running: ValidateWinNTAction at: 2006/0/12 12:31:4
Complete: ValidateWinNTAction at: 2006/0/12 12:31:4, returned true
Running: ValidateMinOSAction at: 2006/0/12 12:31:4
Complete: ValidateMinOSAction at: 2006/0/12 12:31:4, returned true
Running: PerformSCCAction at: 2006/0/12 12:31:4
Complete: PerformSCCAction at: 2006/0/12 12:31:4, returned true
Running: ActivateLoggingAction at: 2006/0/12 12:31:4
Error: Action "ActivateLoggingAction" threw an exception during execution.
Error information reported during run:
Datastore exception while trying to write logging properties.
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:49 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "primaryLogFiles" {"SetupStateScope", "", ""} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:50 2005
Function Name: SetupStateScope.primaryLogFiles
Source Line Number: 44
----------------------------------------------------------
No collector registered for scope: "SetupStateScope"
02AFCFC4Unable to proceed with setup, there was a command line parsing
error. : 2
Error Code: 0x80070002 (2)
Windows Error Text: The system cannot find the file specified. Source File
Name: datastore\propertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:50 2005
Function Name: SetupBootstrapOptionsScope.InstallMediaPath
Source Line Number: 44

Class not registered.
Failed to create CAB file due to datastore exception
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:49 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "HostSetup" {"SetupBootstrapOptionsScope", "",
"676"} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Fri Jul 29 01:13:50 2005
Function Name: SetupBootstrapOptionsScope.HostSetup
Source Line Number: 44
----------------------------------------------------------
No collector registered for scope: "SetupBootstrapOptionsScope"
Message pump returning: 2




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  #2  
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Michael Cheng [MSFT]
 
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Default RE: SQL server 2005 express setup fails unexpectedly - 01-13-2006 , 03:14 AM






Hi Martin,

Welcome to use MSDN Managed Newsgroup!

From your descriptions, I understood you cannot install SQL Server 2005
Express Edition with the error message

Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false
Error: Action "ParseBootstrapOptionsAction" failed during execution. Error
information reported during run:

If I have misunderstood your concern, please feel free to point it out.

First of all, since you have installed beta version of SQL Server 2005
before, please use Windows Installer CleanUp to remove the possible
remainings in your system.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301/en-us

Secondly, would you please let me know

1. Does you login account has local administrator privilege?
2. Are you installing the SQL Server 2005 Express on failover clustering
node?
3. Whether you have use this installation CD/package to make a complete
install of SQL Server 2005 Express successfully?


Sincerely yours,

Michael Cheng
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.


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  #3  
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Martin
 
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Default RE: SQL server 2005 express setup fails unexpectedly - 01-13-2006 , 10:17 AM



Hi Michael,

Quote:
From your descriptions, I understood you cannot install SQL Server 2005
Express Edition with the error message

Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false
Well, the error message is so long that I don't know which part is really
relevant, but I hope somebody at MS is able to interpret that error log entry.

Quote:
First of all, since you have installed beta version of SQL Server 2005
before, please use Windows Installer CleanUp to remove the possible
remainings in your system.
I did use some tool offered by MS to remove the Express beta versions. I
have to check whether it was this specific tool you mention.

Quote:
1. Does you login account has local administrator privilege?
Yes. I also installed Visual Web Dev Express without error message during
installation.

Quote:
2. Are you installing the SQL Server 2005 Express on failover clustering
node?
No. Normal laptop.

Quote:
3. Whether you have use this installation CD/package to make a complete
install of SQL Server 2005 Express successfully?
No. I tried to install form downloaded file.

Thanks.

Best regards,
Martin



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  #4  
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Martin
 
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Default RE: SQL server 2005 express setup fails unexpectedly - 01-13-2006 , 01:50 PM



Quote:
First of all, since you have installed beta version of SQL Server 2005
before, please use Windows Installer CleanUp to remove the possible
remainings in your system.
I did use some tool offered by MS to remove the Express beta versions. I
have to check whether it was this specific tool you mention.
I used Windows installer clean-up now and removed everything that had SQL in
the name. Still the same result:
- The files are extracted into a temp directory
- The error message is shown
- the temp directory is deleted

Best regards,
Martin



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  #5  
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Michael Cheng [MSFT]
 
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Default RE: SQL server 2005 express setup fails unexpectedly - 01-16-2006 , 03:36 AM



Hi Martin,

ParseBootstrapOptionsAction is an internal API call and usually it is
caused on SQL Server failover clustering so it's strange that you
installation on laptop report this error message.

To find out the root cause of this issue we need to analyze memory dumps,
this work has to be done by contacting Microsoft Customer Service and
Support. Therefore, we probably will not be able to resolve the issue
through the newsgroups. If the issue is urgent, I recommend that you open a
Support incident with Microsoft Customer Service and Support so that a
dedicated Support Professional can assist with this case. If you need any
help in this regard, please let me know.

For a complete list of Microsoft Customer Service and Support phone
numbers, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp


Sincerely yours,

Michael Cheng
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.


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  #6  
Old   
ScottZ
 
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Default RE: SQL server 2005 express setup fails unexpectedly - 02-17-2006 , 05:23 PM



Did you ever reach a resolution on this issue? I am having the identical
problem and would like to know how to fix it. Thx.

"Michael Cheng [MSFT]" wrote:

Quote:
Hi Martin,

ParseBootstrapOptionsAction is an internal API call and usually it is
caused on SQL Server failover clustering so it's strange that you
installation on laptop report this error message.

To find out the root cause of this issue we need to analyze memory dumps,
this work has to be done by contacting Microsoft Customer Service and
Support. Therefore, we probably will not be able to resolve the issue
through the newsgroups. If the issue is urgent, I recommend that you open a
Support incident with Microsoft Customer Service and Support so that a
dedicated Support Professional can assist with this case. If you need any
help in this regard, please let me know.

For a complete list of Microsoft Customer Service and Support phone
numbers, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp


Sincerely yours,

Michael Cheng
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



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  #7  
Old   
Martin
 
Posts: n/a

Default RE: SQL server 2005 express setup fails unexpectedly - 02-18-2006 , 04:21 AM



No, I tore out all remainders of previous SQl Server and Visual Studio
installations on the computer according to various instructions found on the
Internet, even increased the main memory of the laptop, but still no success.
It's a real pain.

I have sort of given up my hope of getting any help from MS on this.

BR/Martin



"ScottZ" wrote:

Quote:
Did you ever reach a resolution on this issue? I am having the identical
problem and would like to know how to fix it. Thx.

"Michael Cheng [MSFT]" wrote:

Hi Martin,

ParseBootstrapOptionsAction is an internal API call and usually it is
caused on SQL Server failover clustering so it's strange that you
installation on laptop report this error message.

To find out the root cause of this issue we need to analyze memory dumps,
this work has to be done by contacting Microsoft Customer Service and
Support. Therefore, we probably will not be able to resolve the issue
through the newsgroups. If the issue is urgent, I recommend that you open a
Support incident with Microsoft Customer Service and Support so that a
dedicated Support Professional can assist with this case. If you need any
help in this regard, please let me know.

For a complete list of Microsoft Customer Service and Support phone
numbers, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp


Sincerely yours,

Michael Cheng
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



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  #8  
Old   
Peter Yang [MSFT]
 
Posts: n/a

Default RE: SQL server 2005 express setup fails unexpectedly - 02-20-2006 , 02:07 AM



Hello Martin,

From the log sqls::CryptSameUserSameMachine::ProtectData, it seems the
issue is related crypto subsystem of the OS has become damaged. You may try
the following article to test the sitaution:

You receive error message 0x80090016 or error message 0x8009000f when you
try to schedule a task
http://support.microsoft.com/default...b;en-us;246183

Also, you may want to re-apply Win2000 SP4 and try the SQL express setup
again.

As Michael mentioned, since the issue is cuased by internal API call, to
find the root cause, please contact CSS directly so that they may find some
clues by dump analysis or live debug. Thanks for your understanding.

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===


This posting is provided "AS IS" with no warranties, and confers no rights.



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  #9  
Old   
Martin
 
Posts: n/a

Default RE: SQL server 2005 express setup fails unexpectedly - 02-20-2006 , 05:20 AM



Hello Peter,

Great! That was the solution: The Protected Storage service was not running
on my computer. Now it installed and works perfectly.

Thanks a lot!

Best regards,
Martin

"Peter Yang [MSFT]" wrote:

Quote:
Hello Martin,

From the log sqls::CryptSameUserSameMachine::ProtectData, it seems the
issue is related crypto subsystem of the OS has become damaged. You may try
the following article to test the sitaution:

You receive error message 0x80090016 or error message 0x8009000f when you
try to schedule a task
http://support.microsoft.com/default...b;en-us;246183

Also, you may want to re-apply Win2000 SP4 and try the SQL express setup
again.

As Michael mentioned, since the issue is cuased by internal API call, to
find the root cause, please contact CSS directly so that they may find some
clues by dump analysis or live debug. Thanks for your understanding.

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===


This posting is provided "AS IS" with no warranties, and confers no rights.




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  #10  
Old   
Peter Yang [MSFT]
 
Posts: n/a

Default RE: SQL server 2005 express setup fails unexpectedly - 02-20-2006 , 07:28 PM



Hello Martin,

Welcome! Great to see the issue is resolved. :-)

Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===


This posting is provided "AS IS" with no warranties, and confers no rights.



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