I am building a new SBS2K server. After applying SQL2KSP3 (a) I rebooted
and then attempted to apply SLQ2KASP3 (a), but it fails the the message "An
error occurred during the move data process: -132". I found the olapsp.log
file (contents below) but I was unable to determine the problem. The
knowledgebase did not show a solution. Please assist and drop me an email.

-Michael Faklis MFaklis (AT) ACM (DOT) org

10-21-2003 13:56:48 Begin Setup
10-21-2003 13:56:48 Begin Initialize
10-21-2003 13:56:49 Interactive Mode
10-21-2003 13:56:49 Intel X86
10-21-2003 13:56:49
10-21-2003 13:56:49 Windows 2000
10-21-2003 13:56:49 Media Version: 8.0.760.0
10-21-2003 13:56:49 English
10-21-2003 13:56:49 Media Locale: 1033
10-21-2003 13:56:49 Computer Name: ESSW2KS1
10-21-2003 13:56:49 End Initialize
10-21-2003 13:56:49 Begin Can_Install
10-21-2003 13:56:49 Previous Install Detected
10-21-2003 13:56:49 Location: D:\Program Files\OLAP Services
10-21-2003 13:56:49 Version: 8.0.1.94
10-21-2003 13:56:49 Locale: 1033
10-21-2003 13:56:49 Server Installed
10-21-2003 13:56:49 Manager Installed
10-21-2003 13:56:49 DSO Installed
10-21-2003 13:56:49 Client Installed
10-21-2003 13:56:49 TEMP Dir: D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
10-21-2003 13:56:49 End Can_Install
10-21-2003 13:56:49 Begin Show Dialogs
10-21-2003 13:56:52 Begin : SdErrorReportingDlg
10-21-2003 13:56:54 End : SdErrorReportingDlg
10-21-2003 13:56:54 Begin Install
10-21-2003 13:56:54 Stop MSSQLServerOLAPService Service
10-21-2003 13:56:54 The service was stopped successfully
10-21-2003 13:56:56 Stop WinMgmt Service
10-21-2003 13:56:56 The service was unable to stop [1051]
10-21-2003 13:56:59 Setup is installing Microsoft Data Access Components
(MDAC) ...
10-21-2003 13:56:59 > D:\TEMP\msolap\Install\sqlredis.exe /Q:A /R:N
10-21-2003 13:57:29 Selected Components:
10-21-2003 13:57:29 Server
10-21-2003 13:57:29 SQLTools
10-21-2003 13:57:29 Res
10-21-2003 13:57:29 ResLoc
10-21-2003 13:57:29 Watson
10-21-2003 13:57:29 WatsonOther
10-21-2003 13:57:29 Manager
10-21-2003 13:57:29 Res
10-21-2003 13:57:29 ResLoc
10-21-2003 13:57:29 DSO
10-21-2003 13:57:29 Res
10-21-2003 13:57:29 ResLoc
10-21-2003 13:57:29 Client
10-21-2003 13:57:29 Res
10-21-2003 13:57:29 ResLoc
10-21-2003 13:57:29 Repository
10-21-2003 13:57:29 Root
10-21-2003 13:57:29 Samples
10-21-2003 13:57:29 Include
10-21-2003 13:57:29 Component Move Data
10-21-2003 13:57:30 An error occurred during the move data process: -132


10-21-2003 13:57:40 Stop MSSQLServerOLAPService Service
10-21-2003 13:57:40 The service was unable to stop [1062]
10-21-2003 13:57:42 End Setup

Hi Michael,

Based on my research, this error message usually occurs during a service
pack (SP) installation when there are some non-essential Services running
on the Server using some files/ dlls that are required during the
installation. SP installation could be failing as it is unable to upgrade/
update certain dlls/ files that are in use by other processes. Stopping all
non-NT services during the installation usually fixes the problem.

Please try performing the following steps to stop all non-NT services
during the installation.
1. Stop all the non-default NT services, especially:

a. Any anti-virus Services
b. IIS Admin and WWW Service
c. FTP Publishing
d. One Point
e. Microsoft Office Manager (MOM)
f. Windows Management Instrumentation (WMI) Service

Essential Windows NT and Windows 2000 services include:

- Alerter
- Computer Browser
- EventLog
- License Logging
- Messenger
- Net Logon
- NT LM Security Support Provider
- Plug and Play
- Protected Storage
- Remote Procedure Call (RPC)
- Server
- Spooler
- TCP/IP NetBIOS Helper
- Workstation

We can set all the non-essential services to *Manual* and reboot the
Windows Server, apply the Service Pack and if it installs successfully, we
can set all the Services back to automatic and start them.

2. Make sure all other applications are shut down during the installation.
3. Then, re-run SP installation

If it fails again, please provide the following information for further
troubleshooting:

a. Olapstp.log usually under C:\WINNT
b. Run WINMSD from the OLAP server, and save the output to a .txt file

You can send these file to me directly at v-yshao (AT) microsoft (DOT) com

Please feel free to post in the group if this solves your problem or if you
would like further assistance.

Regards,

Michael Shao
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.

Thank you. Shutting down all non-essential services allowed the service
pack to be installed.

-Michael Faklis


"Michael Shao [MSFT]" <v-yshao (AT) online (DOT) microsoft.com> wrote

I just wanted to say I was experiencing the same problem
while installing on win2003 server and followed these
instructions and the install worked successful.

Thanks!!!!!

Same Here. Just wanted to say that this worked for me too. I had to
stop a few non-essential services like IIS, WMI etc. Then the SP3
install on MSAS worked like magic.
Thanks for your help!

-Deep





"Mike" <mrkayak (AT) msn (DOT) com> wrote