Hi,

While going through an article I came across the subject terms and
wanted to ask the experts if these are "basically" the same thing as
"BI" or are these totally different?

I'll appreciate any pointers/help from anyone.

--
Thanks.

Dont' think they are the same. Here's my "guess"....

* CRM = Customer Relationsship Management - something about customers...but
in BI you can have lots of areas such as finance, sales, inventory and so
forth...
* however - i would guess that data mining could be relevant a lot in CRM on
websites and for that i would think an AS engine could be used
* In CRM there a many more processes related to customers - that could be
the operatonal CRM above and perhaps the analytical could be solved by
BI...?

"Learner" <wantnospam (AT) email (DOT) com> skrev i en meddelelse
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