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  #1  
Old   
Tony
 
Posts: n/a

Default Service Pack 2 Installation Error - 05-20-2008 , 07:07 PM






Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks

Reply With Quote
  #2  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM






Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #3  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #4  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #5  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #6  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #7  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #8  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #9  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
  #10  
Old   
Jeffrey Williams
 
Posts: n/a

Default Re: Service Pack 2 Installation Error - 05-21-2008 , 12:44 AM



Tony wrote:
Quote:
Hi,

I have a very new SQL 2005 installation. This is a clustered installation
though I'm not sure my problem is cluster related, so I hope I posted in the
right place.

I started to install SQL Server 2005 SP2. It seemed to go well enough up
until I was prompted for the Remote User account information. Nothing I
enter seems to work. I've tried the domain admin account as well as all of
the other accounts that are even possibly the correct one, but each time I
try, I'm given an error that says.

"Your account information could not be verified

Press OK to return to Authentication Mode screen to determine the reason for
failure.

For setup to verify your credentials the services must be startable,
connectable, and you must be a SQL Server administrator".

I believe all the necessary services are running and they obviously start up
OK. I must be missing something here.

I appreciate any help.

Thanks
Log into the other node in the cluster with the account you are going to
run SQL Server under (and also your own account). This will create the
accounts you need on the second node.

Log off the second node and try to run the install again.


Reply With Quote
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