Re: When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!! _____ 9V6rIeDe2

#1

If American or Brit workers would provide the same bang-for-buck (pound) as
the Asian, they wouldn't be outsourced. This is nothing new. We are ALWAYS
using products that have been created internationally. This is good and
healthy.

"Alistair Maclean" <alistair (AT) ld50macca (DOT) demon.co.uk> wrote

Quote:

It is also the case that British companies are outsourcing call centres
to overseas organizations. I agree with hanging up and making complaints
to the parent company. I know of a case where a man wanted to spend 2000
pounds on a DELL pc but due to the appalling accent of the Indian call
centre operative was unable to complete the transaction. :-)

Incidentally, the real reason for the phoney names is to give you a more
easily remembered name for any future contact. I always think that Emma
is easier to remember than it's Gujarati equivalent.

--
Alistair Maclean

Lisa : Dad, what's a Muppet?
Homer: Well, it's not quite a mop and it's not quite a puppet.

#2

If American or Brit workers would provide the same bang-for-buck (pound) as
the Asian, they wouldn't be outsourced. This is nothing new. We are ALWAYS
using products that have been created internationally. This is good and
healthy.

"Alistair Maclean" <alistair (AT) ld50macca (DOT) demon.co.uk> wrote

Quote:

It is also the case that British companies are outsourcing call centres
to overseas organizations. I agree with hanging up and making complaints
to the parent company. I know of a case where a man wanted to spend 2000
pounds on a DELL pc but due to the appalling accent of the Indian call
centre operative was unable to complete the transaction. :-)

Incidentally, the real reason for the phoney names is to give you a more
easily remembered name for any future contact. I always think that Emma
is easier to remember than it's Gujarati equivalent.

--
Alistair Maclean

Lisa : Dad, what's a Muppet?
Homer: Well, it's not quite a mop and it's not quite a puppet.

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Re: When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!! _____ 9V6rIeDe2

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Re: When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!! _____ 9V6rIeDe2 - 03-31-2004 , 07:04 PM

Re: When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!! _____ 9V6rIeDe2 - 03-31-2004 , 07:04 PM