The term "organizational intelligence" is not widely used
in theoretical treatments, yet the term exists.

A review of the subject matter available suggests that the
term may be validly applied. However, here I wish to
restrict the definition of this term to the technical field of
computing.

1) When computer code is written and used by an organization
to perform tasks relevant and sometimes critical to their day
to day activity, then vested in this computer code must exist,
by definition a specific amount of organizational intelligence.

Do you think this 1st statement is valid?

2) Secondly, the gradual assemblage of data in the organization's
database is also obviously representative (and perhaps to a
larger degree than the first example) of an accumulation of
knowledge and intelligence.

Do you think this 2nd statement is valid?


Thanks for any input in this. OTOH, if there already exists
in the academic sphere formal definitions relating to the term
organizational intelligence, pls point me to them.





PRF Brown
Falls Creek
OZ
www.mountainman.com.au

(1) If this is the case, I would argue that the employees contain the most
organisational intelligence but they don't factor in your theory at all.
What you are talking about is information. Information is created by
programs from data. This is standard Information Theory.

(2) Data Mining involves the study of the creation of new information from
existing "data". Your accumulation of "knowledge" is nothing more than an
accumulation of data. Interpretation of that data may occur in many
different ways and is largely dependant on context. How is it to be
measured?

Your terminology is wrong.


"mountain man" <hobbit (AT) southern_seaweed (DOT) com.op> wrote

"Robin Tucker" <idontwanttobespammedanymore (AT) reallyidont (DOT) com> wrote in
message news:bmeliv$b$1$8302bc10 (AT) news (DOT) demon.co.uk...
I agree with what you say. Employees do contain the most
organisational intelligence, but I wished to purposefully exclude this
from my consideration so that I could concentrate only in that
quanta of OI which has been incorporated into computer systems.



There is more than just the information however. There is the
management of the information and the management of the technology
by which the information is managed and preserved.

Then there is change management of all this within the environment.
My perspective is from the field of information technolgy management.


It also involves processes, and workflow patterns that can be encapsulated
within the system by which the system better serves the needs of the
organisation
and the clients of the organisation.

Automation is a key term. The accumulation of automated services at all
levels of the organisation (operations, administration, management,
executive, etc).


With intelligence, by the organisation, or by any other party
to whom the organisation supplies this information.



Perhaps this is the central issue here.

On Fri, 10 Oct 2003 04:48:37 GMT in comp.databases.theory,
"mountain man" <hobbit (AT) southern_seaweed (DOT) com.op> wrote:

What you call organizational intelligence is termed policies and
procedures and encoded in business rules at a technical level.

Not necessarily (as exemplified by CRM and DW projects),
companies often do not bother gather or keep data nowadays,
especially on systems, that used to be ubiquitous (like telephone
logs, kept in the company contact file), and could represent
business knowledge. Application development project sponsors are
not interested in paying for part of a system to collect data
that is of no immediate benefit to them.

Thanks. Take care, Brian Inglis Calgary, Alberta, Canada
--
Brian.Inglis (AT) CSi (DOT) com (Brian dot Inglis at SystematicSw dot ab dot ca)
fake address use address above to reply

On Tue, 14 Oct 2003 12:36:16 GMT in comp.databases.theory,
"mountain man" <hobbit (AT) southern_seaweed (DOT) com.op> wrote:

Systems tend to serve only a few clients of any organization to
ensure that they better serve the needs of the organization.

There aren't many automated services except at the lowest levels
-- replacing phone operators, secretaries, paper memos, mail and
filing clerks, allowing more to be done by fewer people. Services
are still performed by people for people with computer systems
assisting.

Often critical data, information, knowledge, intelligence is kept
in documents and spreadsheets outside of automated systems.

Thanks. Take care, Brian Inglis Calgary, Alberta, Canada
--
Brian.Inglis (AT) CSi (DOT) com (Brian dot Inglis at SystematicSw dot ab dot ca)
fake address use address above to reply