dbTalk Databases Forums  

Watch out b4 upgrade to 7.5.2!

comp.databases.pick comp.databases.pick


Discuss Watch out b4 upgrade to 7.5.2! in the comp.databases.pick forum.



Reply
 
Thread Tools Display Modes
  #1  
Old   
skypirate
 
Posts: n/a

Default Watch out b4 upgrade to 7.5.2! - 02-12-2007 , 04:58 PM






Dear All,

I upgraded one of my site to 7.5.2 but had downloaded it back to
7.4.4 in less than 24 hrs.

Problem 1

- lines will be locked by D3's own process (Wrapupsub) and can't free
back the user license (dev-kill, reset-user (x.., etc) until reboot
the system

Problem 2

- this is more horrible
- same set of data and programs will generate out 2 different result
between 7.5.2 and 7.4.4
- some details is missing in 7.5.2 and the figure is incorrect as well
- reason = unknown


I am wondering how RD does the QA & QC nowadays, we will definitely
encounter problem(s) in each new release. Each time is different
issues which it is very difficult to do a pre-test b4 deploy to the
production environment.


Rgds,


Reply With Quote
  #2  
Old   
Peter McMurray
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-12-2007 , 05:39 PM






Hi
Most important what are you running RH or Windows?
Is the code Flash Compiled or a simple BASIC/COMPILE?
Are you using the VME or FSI?
I am Most concerned as I intend to do this on Thursday and have had no major
problems on my own machine (Indices excluded :-) )
Peter McMurray
"skypirate" <singdad (AT) singdad (DOT) no-ip.com> wrote

Quote:
Dear All,

I upgraded one of my site to 7.5.2 but had downloaded it back to
7.4.4 in less than 24 hrs.

Problem 1

- lines will be locked by D3's own process (Wrapupsub) and can't free
back the user license (dev-kill, reset-user (x.., etc) until reboot
the system

Problem 2

- this is more horrible
- same set of data and programs will generate out 2 different result
between 7.5.2 and 7.4.4
- some details is missing in 7.5.2 and the figure is incorrect as well
- reason = unknown


I am wondering how RD does the QA & QC nowadays, we will definitely
encounter problem(s) in each new release. Each time is different
issues which it is very difficult to do a pre-test b4 deploy to the
production environment.


Rgds,




Reply With Quote
  #3  
Old   
Ross Ferris
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-12-2007 , 07:03 PM



On Feb 13, 10:39 am, "Peter McMurray" <excalibu... (AT) bigpond (DOT) com> wrote:
Quote:
Hi
Most important what are you running RH or Windows?
Is the code Flash Compiled or a simple BASIC/COMPILE?
Are you using the VME or FSI?
I am Most concerned as I intend to do this on Thursday and have had no major
problems on my own machine (Indices excluded :-) )

Peter,

7.5.2 indicates this is D3/NT (which I assumed you also guessed from
the FSI references - but you are right, full designation can help)

I wouldn't do that upgrade on Thursday .... call me if you want details



Reply With Quote
  #4  
Old   
Tony Gravagno
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-12-2007 , 07:31 PM



"skypirate" wrote:
Quote:
I am wondering how RD does the QA & QC nowadays
You know all those nasty things that over the years I've been saying
would happen if people didn't run betas or report problems?
They happened...

T


Reply With Quote
  #5  
Old   
david.sigafoos@gmail.com
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 12:01 PM



On Feb 12, 5:31 pm, Tony Gravagno
<g6q3x9lu53... (AT) sneakemail (DOT) com.invalid> wrote:
Quote:
"skypirate" wrote:
I am wondering how RD does the QA & QC nowadays

You know all those nasty things that over the years I've been saying
would happen if people didn't run betas or report problems?
They happened...

T
Just as importantly .. this happens when a company really doesn't care
about or use the products they ship. My guess is that RD is not
running all systems with this release. I could be wrong but this
should have been found by them.

As for reporting things to them .. i have tried 3 times to get access
to their forum .. i have received no reply except the automated '.. we
really care and will be back to you .. ' message.

Although I agree with you that the 'user community' for any product
must hold the mother ships feet to the fire .. if only i could
connect with the mother ship



Reply With Quote
  #6  
Old   
stefano
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 02:48 PM



skypirate ha scritto:
Quote:
Dear All,

I upgraded one of my site to 7.5.2 but had downloaded it back to
7.4.4 in less than 24 hrs.

Problem 1

- lines will be locked by D3's own process (Wrapupsub) and can't free
back the user license (dev-kill, reset-user (x.., etc) until reboot
the system

Problem 2

- this is more horrible
- same set of data and programs will generate out 2 different result
between 7.5.2 and 7.4.4
- some details is missing in 7.5.2 and the figure is incorrect as well
- reason = unknown


I am wondering how RD does the QA & QC nowadays, we will definitely
encounter problem(s) in each new release. Each time is different
issues which it is very difficult to do a pre-test b4 deploy to the
production environment.


Rgds,

I have some customers on D3/NT 7.5.2 without any noticeable issue.
The main 'difference' with the D3/Nt 7.x.x I found is the LPV
behavior: check the dicts with LPV in a place different than the
very first position after the F.
Regards,
Stefano



Reply With Quote
  #7  
Old   
Tony Gravagno
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 03:01 PM



david wrote:

Quote:
On Feb 12, 5:31 pm, Tony Gravagno
g6q3x9lu53... (AT) sneakemail (DOT) com.invalid> wrote:
"skypirate" wrote:
I am wondering how RD does the QA & QC nowadays

You know all those nasty things that over the years I've been saying
would happen if people didn't run betas or report problems?
They happened...

T

Just as importantly .. this happens when a company really doesn't care
about or use the products they ship. My guess is that RD is not
running all systems with this release. I could be wrong but this
should have been found by them.
RD runs all of their apps over D3 Linux, so it's no surprise NT has
more issues.

This might be considered getting defensive though most people here
know most of my ties with RD have been severed - it's not lack of
caring that influences the software quality at RD, it's lack of
resources. What I indicated above is the consistent downward spiral
where:
1 people don't report issues, so they don't get fixed
2 more people find issues and dump the software
3 there's less funding due to lost customers so people get let go
4 with less people doing QA more bugs creep in
5 goto 2

I find it interesting that people who migrate to other platforms have
no reservation about contacting their new DBMS vendor even when they
felt indignant about doing so with RD. I'll acknowledge that some
people have had issues with RD Support, and they chose to migrate
rather than escallate their issues to management. Though the number
of people complaining about personal issues with support is way out of
line with the number of sites that migrate, so this isn't an excuse.

Quote:
As for reporting things to them .. i have tried 3 times to get access
to their forum .. i have received no reply except the automated '.. we
really care and will be back to you .. ' message.
You missed the part where they say the forum is not for official
support, it's for public discussion. If you have official issues and
you have a current support agreement, call or email Support.

Quote:
Although I agree with you that the 'user community' for any product
must hold the mother ships feet to the fire .. if only i could
connect with the mother ship
Hmm, I never made a statement quite like that but I do believe the
inmates should take more part in running this prison.

If you have issues contacting your vendor, why don't you call their
800 line and either ask for Support or ask your Sales rep to process
your request for access to the forum? This isn't just put to you
directly Dave - taking this step seems to be extremely difficult for
many people. Though after a lot of public indignation we usually find
out people who can't get through to support usually don't have a
current support agreement either.

Dead horse still being beaten, sorry.
T


Reply With Quote
  #8  
Old   
Ross Ferris
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 04:42 PM



On Feb 14, 7:48 am, stefano <stef... (AT) friuldata (DOT) it> wrote:

Quote:
The main 'difference' with the D3/Nt 7.x.x I found is the LPV
behavior: check the dicts with LPV in a place different than the
very first position after the F.
Regards,
Stefano- Hide quoted text -

- Show quoted text -
Hmmm, interesting. We just uncovered a problem with LPV this week on
D3/Linux 7.4.2 A239 ...



Reply With Quote
  #9  
Old   
Jeff Caspari
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 05:47 PM



What I indicated above is the consistent downward spiral
Quote:
where:
1 people don't report issues, so they don't get fixed
2 more people find issues and dump the software
3 there's less funding due to lost customers so people get let go
4 with less people doing QA more bugs creep in
5 goto 2
The only thing that has changed over the years are 3 and 4. However, most
companies lose customers. The big difference here is they are not being
replaced.

Upgrading without necessity is folly, imo.




Reply With Quote
  #10  
Old   
Excalibur
 
Posts: n/a

Default Re: Watch out b4 upgrade to 7.5.2! - 02-13-2007 , 07:02 PM



Hi Jeff
I have allowed sites to carry on with old established versions although I
have insisted on RD maintenance. However I have just discovered from Ross
Ferris that the new you beaut bangers that are all one can buy today will
not run 7.2.1 successfully. So it really is necessary to upgrade
occasionally.

I totally disagree with Tony that people don't report issues so they don't
get fixed. It is the other way around, for many years people who did report
issues got ignored so they gave up and continued using the work arounds.
Personally I feel that all would be much better if they threw out half the
Linux boxes and started using Microsoft like the real world for their day to
day work. If the situation has now changed it is unfortunate that the horse
may have bolted.
Regards
Peter McMurray
"Jeff Caspari" <FDFDFDFD (AT) sneakernet (DOT) com.invalid> wrote

Quote:
What I indicated above is the consistent downward spiral
where:
1 people don't report issues, so they don't get fixed
2 more people find issues and dump the software
3 there's less funding due to lost customers so people get let go
4 with less people doing QA more bugs creep in
5 goto 2

The only thing that has changed over the years are 3 and 4. However, most
companies lose customers. The big difference here is they are not being
replaced.

Upgrading without necessity is folly, imo.





Reply With Quote
Reply




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Powered by vBulletin Version 3.5.3
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.