Hi all,
I really need an advice. I am running a Windows 2000 server and there
is printer I want to delete because it has the same IP address with
another printer and I dont know how that happend. I tried to delete the
printer but there is a print job in the queue which also will not
delete or cancel. so I went to spooler and the file is there.
I was advised to stop the spooler service and delete the file in the
system32/spool/printers . when i tent to stop the spooler service , it
prompt me that the spooler is has 2 programs depend on it called CANON
NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
spooler wont stop but the CANON service is saying it is 'stopping' but
it is not doing anything.
I dont know how this affects the other printers. Anyone know how to
solve this problem...I really dont want to reboot the server pc. I
would appriciate any comments and suggestions..
Thanks from now,
Hale