Hi All,
We are setting up a VPN so that our sales people can log in to the system.
The problem being encountered is that once the connection takes place, if
the user is idle for a moment, the connections times out and gets
disconnected. Accuterm is the emulator that we use. D3 run on Windows 2000
and the VPN is being supported and set up by the phone company Bell South.
Is there a particular setting or something that will prevent the user from
timing out?
Thanks for the advice,
Louis

Luis,

There is a 'keep alive' option buried somewhere in the AccuTerm setup. It
works just for what you mention.

It's under the second tab "2 Connections" then click the "ADVANCED" button
on the mid to lower right.

Larry Hazel

"Luis" <luis.torres1 (AT) worldnet (DOT) att.net> wrote

Larry, I was thinking the same thing, except he said they would disconnect
after a few moments of inactivity. I'm guessing this has something to do
with IP address leases or the VPN.


"Homer L. Hazel" <hNoOmerlhANTI (AT) SPAMcox (DOT) net> wrote

But that is what really nails it... that it disconnects after a period of
inactivity. If the client is NOT sending a "keep alive", that is the
symptom! Of course, some VPN clients can send a "keep alive" but if the
server is not set up to acknowledge them but is set to disconnect after
period X instead, then "keep alives" won't keep alive.

--Bruce

"Jeffrey Kaufman" <jkaufman (AT) keydata (DOT) us> wrote

Jeff,

I suggested the keep-alive since I've got a client with 2 locations that
access through a VPN. With an earlier version of AccuTerm with no
keep-alive, they kept losing connections. The latest version of AccuTerm
with keep-alive talking to d3/nt made everything work.

Larry

"Jeffrey Kaufman" <jkaufman (AT) keydata (DOT) us> wrote