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#11
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#12
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Tony Gravagno writed: You've defined exactly what causes people migrate away from this market. It's amazing that people get paid a DBMS commission for this sort of "value-add" service. Holy Toledo. Nice flame... exactly to whom is this directed? The group? |

#13
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To keep focused on the original question, I'm sorry but I'm unaware of any documentation for addressing the specific problem described. I didn't mean to imply that there is a well known solution that you're missing - the solution is almost certainly buried in CDP archives. My intent was, that IIRC, this was a FAQ some years ago, and TL support has undoubtedly addressed it before, so people there almost certainly have the answer. I don't have any beefs with you, Frank. I could have just said "try TL Support" or (to everyone's joy) I could have said nothing at all. My general lament is that this market loses lots of end-users to competing platforms, and we don't get enough new ones to replace them. The DBMS vendors have a respectable hands-off policy with their resellers, but many resellers simply aren't providing enough value-add to hold on to the end-users. It's my opinion that the DBMS vendors should protect their assets by maintaining high standards in their downline, and ensure that some agency is going to address all needs and answer all questions for the end-users. That's just one man's opinion and apparently there are other opinions. T And I take no offence whatsoever. I also suspect you're flinching over |
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