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Jim Moseley
 
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Default Terminal Services issue - 10-14-2008 , 11:06 AM







Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

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  #2  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM






Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #3  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #4  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #5  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #6  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #7  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #8  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:18 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

Are they closing TS, and not closing the application/Paradox first?


--
---------------
Tony McGuire


Reply With Quote
  #9  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:21 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

At some point, ALL users AND Paradox must be exited AT THE SAME TIME in
order for the lck file to be cleared.

Is that ever happening?


--
---------------
Tony McGuire


Reply With Quote
  #10  
Old   
Tony McGuire
 
Posts: n/a

Default Re: Terminal Services issue - 10-14-2008 , 11:21 AM



Jim Moseley wrote:
Quote:
Greetings all.

One of my clients that uses Terminal Services, with 15 or more users logged
in at a time, is having a serious problem. After working normally for days
or weeks, no new users can open the application. They say that the users
aren't being dropped from TS, and that they don't cancel the TS sessions.


The workaround is to get everyone out, and run the Clear Lock Files utility.
But, I need to fix the problem instead.

I'm at a loss to explain how the lock/net files are getting corrupted (or
filled?), so that they have to be purged before they can be used again.
Can the application be causing this issue, or is it solely a Runtime (or
connection) issue? Does anyone have any insight, or even a good guess?

Pdox 9 Runtime sp3.

Thanks,
Jim Moseley

At some point, ALL users AND Paradox must be exited AT THE SAME TIME in
order for the lck file to be cleared.

Is that ever happening?


--
---------------
Tony McGuire


Reply With Quote
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