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  #1  
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Tony McGuire
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 10:45 AM







Quote:
But, now, for some reason, the system with the new
re-installation now gets very frequent GPFs in Paradox while
other machines run fine.
Have you narrowed it down to what is happening when the GPFs occur?

Is Paradox patched to sp3?

Have you checked to ensure that none of the printer names exceed 32
characters?

First guesses based on a new installation.


--
------------------------------
Tony McGuire




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  #2  
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Zal Dabhoiwala
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 11:53 AM






Did you correctly change the network card settings after reinstalling
W2K? It could be that those settings are messing things up. The blank
screen sounds like a network issue where Paradox can't refresh the data
for some reason. Just guessing here...

Zal

On 27-11-2007 11:31 Kenneth wrote the following email:
Quote:
Now, when entering data on that form, we sometimes see a
GPF, and sometimes, the screen goes blank.

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  #3  
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Tony McGuire
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 11:54 AM




Might there be any files with non-Paradox extensions in the :work: or
riv: of that machine?
(Although I would expect you'd see issues on more than one form, if
that were the case.)

Have you tried copying that form from a machine without issues to the
one with issues?

And any libraries that form uses, as well.

Are you using other than 100% zoom on that form?

Does the form (or library, if used) use any external DLL calls or
ActiveX controls?

Have you tried using a delivered version of the form, or do you use
source version of the form? If source, try the delivered version
only.

Finally, have you tried updating the VIDEO driver on that machine? Do
you have a spare video card you could try?

Other than these, I'm about out of idears. Maybe someone else can
step up....


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------------------------------
Tony McGuire



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  #4  
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Bertil Isberg
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 04:45 PM



Kenneth

As this is a new installation of Paradox and the BDE:

1) Have you changed the default settings for MinBufSize and MaxBufSize in
BDE Admin? The default settings are too low IMO. And at least in the first
versions of Paradox for Windows, they were a cause of GPVs.

2) As you are using P9, corrupted toolbar files can cause GPVs.



--
Bertil Isberg - CTECH
Paradox buglist:
online: http://hem.bredband.net/bertilisberg/

"Kenneth" <usenet (AT) soleSPAMLESSassociates (DOT) com> skrev i meddelandet
news:v5sok3pmfuhifts6q2s1ekvmc31morg9aj (AT) 4ax (DOT) com...
Quote:
On Tue, 27 Nov 2007 09:54:39 -0700, "Tony McGuire"
png.paradoxcommunity@com> wrote:

Hi Tony,

Please see my comments inline below...


Might there be any files with non-Paradox extensions in the :work: or
riv: of that machine?
(Although I would expect you'd see issues on more than one form, if
that were the case.)


Yes, there are such files, but they are not on the machine
with the problem. They are on our (peer to peer) server.

Have you tried copying that form from a machine without issues to the
one with issues?

And any libraries that form uses, as well.

Forms and libraries are on the server.


Are you using other than 100% zoom on that form?

No, no zoom...

Does the form (or library, if used) use any external DLL calls or
ActiveX controls?

Neither...

Have you tried using a delivered version of the form, or do you use
source version of the form? If source, try the delivered version
only.

Problem has been with a delivered form. Though when other
systems use the same form all is well for them.


Finally, have you tried updating the VIDEO driver on that machine? Do
you have a spare video card you could try?

The video driver is newly installed, and is the most recent
available.


Other than these, I'm about out of idears. Maybe someone else can
step up....


I very much appreciate your help on this...

Moments ago I experimented again, and we still have the
problem. Most recently, it generated the blank screen, then
the GPF. Then, a dialog saying that pdoxwin32.exe had
generated errors and would be closed by Windows. The dialog
also said that a log was being created, but provided no name
for the log.

Next, I will probably un-install, and re-install, but before
doing that, might you have any suggestion about finding the
log? It might help me to sort this out.

Sincere thanks as before,
--
Kenneth

If you email... Please remove the "SPAMLESS."



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  #5  
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Tony McGuire
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 04:56 PM




Quote:
I thank you for the suggestion, but the NIC drivers etc. are
fine.
I think what was meant was that by default Windows has 'Allow OS to
put this device to sleep' checked; ostensibly to save power.

Shouldn't be specific to just one form, though.

YOu should still look to see the state of this setting, however.


--
------------------------------
Tony McGuire




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  #6  
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Tony McGuire
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 04:59 PM



Quote:
but the NIC drivers etc. are fine.
If I had a dollar for every time that was stated here, but not checked
until later...

Again, though, creating issues specific to one form...not likely.

------------------------------
Tony McGuire




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  #7  
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Sundial Services
 
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Default Re: New install... now GPFs...? - 11-27-2007 , 08:32 PM



Kenneth wrote:
Quote:
I just reinstalled Windows 2000 Pro (and Paradox 9) on one
of our systems.

It runs the same BDE as does our other boxes: V 5.1.0.4.

It has Local Share set to TRUE (as do other systems.)

And its NETDIR entry reads Z:\NetFiles exactly as do all
other systems.

But, now, for some reason, the system with the new
re-installation now gets very frequent GPFs in Paradox while
other machines run fine.

I read the piece including GPF information on the Paradox
Community site, and based on that, ran Chimney Sweep on all
of our tables (even though other systems had no trouble) but
still we have the problem.

What would be appropriate next steps?
Well, thank you for thinking of ChimneySweep, but when you have a repeatable
and isolatable issue you can be pretty sure that you are not dealing with a
case of file-corruption.

The first thing I would do is to look at the Event Viewer -- a system tool
that you may need to be an Administrator to use. Look at all of the logs,
to see what might be recorded there.

Next, I would ponder exactly what FURTHER pattern might exist behind those
GPFs. Set up some experiments: particular tables? Particular operations?
Also, is the application-instability isolated or general?

When you say "entering data on a particular form on a particular
machine ..." I consider what might be the most-likely culprit. I don't
look at service-pack levels, because Paradox is pretty darned robust and
stable. (That's why we all love it so...) And it can't be the form
because we know that same network-resident form works fine elsewhere. In
fact because it DOES "work fine elsewhere," we are pushed again and again
toward something much more fundamental than what has been bantered-around
so far. I wish that I could conclude this paragraph with a grand
pronouncement of what that is: unfortunately, all I can say is that I feel
my "red herring" intuition going-off.

So let's do things. Log-off as user X and try logging-on as User-Y. Look
at those darned event-logs again. Look also at the server logs of the
file-server! Act on the working-assumption that we've all been barking up
the wrong tree somehow. Look for the "'DOH!' problem." Not because any of
us, including yourself, are in any way silly, but because we've all slapped
our foreheads with great force in situations just like this. "Screwball
problems..."


----
ChimneySweep(R): Fast(!) table repair at a click of the mouse!
http://www.sundialservices.com


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  #8  
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Bertil Isberg
 
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Default Re: New install... now GPFs...? - 11-28-2007 , 10:25 AM



Kenneth

MinBufSize=8192 and maxBufSize=16384.

MinBufSize should be at least 1024, that's the old saying from the days when
you had to have 4 MB RAM to run Paradox for Windows. MaxBufSize should be
twice the size of MinBufSize.

--
Bertil Isberg - CTECH
Paradox buglist:
online: http://hem.bredband.net/bertilisberg/

"Kenneth" <usenet (AT) soleSPAMLESSassociates (DOT) com> skrev i meddelandet
news:drtqk3dt78928h9coqd59pphe3h69vscv5 (AT) 4ax (DOT) com...
Quote:
On Tue, 27 Nov 2007 22:45:16 +0100, "Bertil Isberg"
ctech (AT) corel (DOT) ca> wrote:

Kenneth

As this is a new installation of Paradox and the BDE:

1) Have you changed the default settings for MinBufSize and MaxBufSize in
BDE Admin? The default settings are too low IMO. And at least in the first
versions of Paradox for Windows, they were a cause of GPVs.

2) As you are using P9, corrupted toolbar files can cause GPVs.

Hi Bertil,

Right now the setting is the default.

What setting would you suggest I try?

Sincere thanks,
--
Kenneth

If you email... Please remove the "SPAMLESS."



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  #9  
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Jim Moseley
 
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Default Re: New install... now GPFs...? - 11-28-2007 , 11:41 AM




Kenneth ,

What is the Private directory set to? You can have problems in queries (and
reports?) if the file name ends up too long.

HTH,
Jim Moseley

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