We're using Paradox 10. Everything has been fine up just recently. We have a
mix of mostly W2000 and a few XP machines. Suddenly Paradox "hangs" or
freezes when printing from XP. It hangs after selecting Print on the printer
selection window. I have to end the process to get out of it. It's not
every time, it's not predictable, and there is no obvious change or
difference in setup of computer or the Pdox application.

At first I thought it was just the newer Dells I set up recently and the
Brother HL5250 network laser printer combination, but it even froze when I
tried printing to PDF. Now it seems to be just the newly setup XP's. The XP
installation is identical to all the others, and I install all the Windows
Critical Updates.
Any help or advice appreciated.

Don

If you just hit "print" in the dialog I guess it will print, but if you
change printer, page range or something else it will hang?

If this is the case, I think this is the known problem with a conflict with
Microsoft CTFMON.EXE that you are seeing. It's installed with Microsoft
Office to enable multilanguage imput I think - you can read more about it on
Microsoft site and also instructions how to remove it. It's a rather
complicated task.

To verify if this is really your problem to the following:

1) Launch taskmanager and see if CTFMON.EXE is running. If it's kill the
process.

2) Start Paradox, do a lot of printing, change printers, page ranges etc.

If everything is fine, CTFMON.EXE is probably causing the hang. If you can
control the environment and kan be without the functions of CTFMON (see MS
site) the best is to disable it. If you can't do this, the solution might be
to make your own print dialog. That was my solution. I have a simple form
that let the user select printer and page range. This of course only work if
your printing is done with code.

Having said this, it could of course be something else that is causing your
problem...

Anders

Anders,

Thanks so much for the info. I think CTFMON process was the culprit. So
far, so good.

Don