Hi,
I try to register in Oracle metalink and it asks me for customer
support identifier. May I know what is customer support identifier
and
how can i get that.

Thanks and Regards,
Kalaivanan

kalai (kalaivanan.r.2007 (AT) gmail (DOT) com) wrote:
: Hi,
: I try to register in Oracle metalink and it asks me for customer
: support identifier. May I know what is customer support identifier
: and
: how can i get that.

Basically, you can buy a support contract from oracle. Then they give you
a password to access the metalink web site. The "customer support
identifier" is just another name for the password.

I have never bought support from Oracle, but some places I work do, I have
no idea how you buy the support, or exactly how they allocate access to
the metalink web site.

Oracle has another support web site called OTN, as in otn.oracle.com,
which is free. You can get a username/password for that for free.

$0.10 Malcolm

On May 9, 1:57 am, y... (AT) vtn1 (DOT) victoria.tc.ca (Malcolm Dew-Jones) wrote:

Pretty simple process:

1) You purchase a perpetual or term license from Oracle;
2) At the beginning of the period, during the valid term you purchase
Support for the period (1 year);
3) Oracle sends you the CSI.

A reasonably inexpensive product to purchase is Oracle Database
Personal Edition. Since it's geared towards developers, and needs to
complete price-wise with developer tools such as the various 'visual
studios', it's a named 1-user license that contains all the features
of Enterprise Edition (except RAC), comes in at a very low price point
(Cdn$460) and permits purchase of support (22% of list).

Reasonable investment for the serious Oracle independant. Right now
it's even less expensive for those in the US - by locking the numbers
every quarter Oracle gets a few points from the exchange rate.

Easy to do at http://store.oracle.com armed with a credit card.

Did it myself a few years ago and never regretted the investment in my
profession & future. As an independant, I consider it the same kind
of expense as any other professional tools (prof. association,
education, books, etc.)

/Hans

Fuzzy wrote:
Same thing here. I would never put myself in a position of not paying
for a valid CSI and having support available. As an independent you
never know where you will be when something goes terribly wrong and
it isn't ethical to use one organization's support agreement at another
client's site.
--
Daniel A. Morgan
University of Washington
damorgan@x.washington.edu
(replace x with u to respond)
Puget Sound Oracle Users Group
www.psoug.org

On May 9, 8:11 pm, DA Morgan <damor... (AT) psoug (DOT) org> wrote:
u can also use oracle technology network forum and oracle
documentation library (both from oracle). here i am trying to get the
CSI. I will let you know once i get that. same to you.

regards,
kalaivanan