If you are licenced to run 10g and it ends premier support, as it did
in July 2010, then are you required to pay for extended support? Or,
is it legal not to pay extended support until you need it and in that
case you have to backpay the extended support? Also, how much is
extended support? Even if you continue to pay your yearly Oracle
support costs, you would still need to pay extended support on top of
this?

I would think that you have to pay extended support starting from July
2010 (for 10gR2), however, I'm having problems convincing other people
of this.

On Nov 21, 7:24*pm, DG problem <skatef... (AT) gmail (DOT) com> wrote:
In the past we never purchased extented support but we did maintain
our maintenance contract payments. Oracle support has always provided
us support for our software. With old, out of active support,
software Oracle support has tried to match our problem to a known
bug. It such a bug was identified and a patch exists Oracle suport
provided it. For unmatched or new bugs no fix will be provided.

But by continuing to pay your regular maintenance fee you are entitled
to upgrade which will be suport's standard response to all problems;
however, support will do what it can, but as the emphasis in one
newer, supported releases your support options are limited to known
issues.

If you allow your maintenance fee to lapse then all bets are off to if
Oracle would even accept a maintenance contract for an old unsupported
version.

HTH -- Mark D Powell --