I think I see the method behind the new metalink, or "my oracle support"
for that matter. Make it as frustratingly clunky and user unfriendly as
humanly (or not) possible, and support calls will go down, along with
that "unsatisfied" support calls. I know for me it is a last resort
after I have exhausted all other avenues.

Case in point - we are installing 11G on a windows 2003 server, the
database is going to be spatial and the vendor doesn't support (for
reasons known only to them) windows 2008 yet. Anyway, thats not my
point.. I'm trying to find out if 11G R1 is certified on Windows 2003 64
bit R2, so I go to the 11G database page to view the certification
matrix like I always do (did) Ah, here is the link, on the downloads
page for the database, right where it says "Review the certification
matrix for this product here." But wait, clicking on the link brings up
a page saying all certification information is now on My Oracle
Support website.. Ok, go to my support page, enter in "11G windows
certification matrix" - what do I get? A list of 8 or so options, on
about generic connectivity on windows or linux 64 bit platforms,
something about what platforms oracle messaging gateway is available on,
and a real relevant one: "Oracle® Database on Unix
AIX®,HP-UX®,Linux®,Mac OS® X,Solaris®,Tru64 Unix® Operating Systems
(Customer Recommended)"


So, play with search terms a bit, I get links on installing 8i on
windows NT, a windows 98/ME certification article, running 9i on windows
2000 etc etc etc..

Lot's of information on patchsets etc., but 10 minutes later I still
can't find an 11G windows certification matrix.

Who designs this infrastructure? Do they think all the cool
sliding/expanding/contracting menus and various error pages are what
people want??

Anyway, at least I feel better now, back to looking, give it another 5
minutes them I'm logging an SR..

Wish me luck

Op 8-2-2010 17:06, gs schreef:
Did you notice: "TIP: Click 'Tips for Finding Certifications' for search
tips"

So : A tip for a place to get tips. WOW!

See:

https://support.oracle.com/CSP/ui/fl...d=g5fh4mcp ())

or shorthanded:

http://bit.ly/certified2003

Shakespeare

Op 8-2-2010 17:27, Shakespeare schreef:
Sorry, even deep links don't work on MySupShort....

Shakespeare

Op 8-2-2010 17:06, gs schreef:
Enter the first 5 entries (database, database, database, enterprise
edition, 11gr2) and your platform (first enty only) and you get a result
('planned')

Shakespeare

On 8 Feb, 16:06, gs <g... (AT) gs (DOT) com> wrote:
<snip>
5 minutes?!?

Good luck with that!

-g

snip
Been there, done that - I get a page full of mostly irrelevant
information, and a tip to click on "more" then "certifications", which
refreshes the screen that just made the suggestion. logged a TAR, didn't
see the suggestion come up, maybe I'll start another one and try it
again.. incidentally - could you find the cert matrix for 11g on 2003
server?

Shakespeare wrote:
tried that, get page with 0 results, which means either they cant find
anything or 11GR1 isn't supported on windows 2003 64..

back to my original point - what was wrong with the old matrix you could
get on the download page while you were there? This new support page is
ok with SR's (finally) but if you are searching for something you get
the impression that the sites search engine was designed by someone that
just discovered the joys of flash and crystal meth - at the same time..

"gs" <gs (AT) gs (DOT) com> wrote

Well, if I read doc 454506.1 correctly, I states that 11.1.0.6 is available
on Windows 64bit (AMD64/EM64T)
See also 161549.1 and 343737.1


--
Terry Dykstra

On Feb 8, 11:06*am, gs <g... (AT) gs (DOT) com> wrote:

snip

That has not changed recently whether you used the old metalink or the
new variety unfortunately.

Terry Dykstra wrote:
first 4 (drop) fields in the search criteria and ignore the next 7,
leave all the tiers checked (default) otherwise I'd likely get a return
of 0 rows.(which is what happened) Anyway, that worked.

I found out that I could actually populate the 5th drop and it would
work 50% of the time, and if I picked the 6th drop field and it was
exactly the same value of the 5th it would also sometimes work. Filling
out only the first four works though, and I guess scrolling throught
dozens of results for the one you want is preferable to nothing at all..