Keith wrote:
Or the crossposting?
Problems happen. The difference between oracle
and other db supports is that oracle support is actually
competent and willing to help you. At least the support
guys I encountered so far. This in contrast to, for instance
cygnus support (RIP) which we bought for one year,
put in one bug request and never heard from again,
apart from the usual your-bug-has-been-received message.

Greetings!
Volker
--
While it is a known fact that programmers
never make mistakes, it is still a good idea
to humor the users by checking for errors at
critical points in your program.
-Robert D. Schneider, "Optimizing INFORMIX
Applications"