Responsible for global BPM infrastructure server(s), network and end-
user computing architecture
Explain benefits of the architecture to potential business users

Assist in the implementation of the solution if / when the business
user buys in

Investigate applicability of current and new technologies to the
requirements of target customer environments, and work with a small
team to identify the best tech solution (re to cost, supportability,
and scalability)

Identify IT support requirements for existing and new environment(s),
and work with a small team to design a service delivery and management
model which best meets those needs, and assist in the estimation of
effort and monitoring/management tools required

Regarding Hyperion
• Provide SME during assessment and design activities
• Manage and initiative technical change control requirements
• Provide oversight (review and approval) of all operational and
project-based technical activities that may impact the Hyperion
Architecture
• Control and manage 3rd party technical resources during Hyperion
implementations
• Participate in the periodic review of overall Hyperion support
effectiveness
• Provide escalation assistance to Hyperion support resources
• Provide thought leadership around the Hyperion infrastructure
• Provide periodic architectural, performance, and usability review of
the Hyperion infrastructure
Troubleshooting
• Application login failures
• Application service/process failures
• Performance issues
• Consolidation performance
• Application connectivity failures
• Permission errors
• Client memory limitations
• Printing failures
• Data load failure (HAL and ETL processes)
• Application export issues
• Application copy errors (HFM copy, APP utility)
Requirements
• Bachelor’s degree
• Experience with Hyperion BPM suite of application architecture
• 10 years progressively responsible experience in design, build, and
implementation of Windows environment
• Comprehensive knowledge of Windows operating environments
• Experience working with products and service vendors, and
outsourcing contracts

Compensation package
Generous relocation and benefits package. Competitive base salary with
lucrative bonus potential to 28%.

Contact Ray Bonczek rbonczek (AT) nichetech (DOT) com