Hi guys,

I've created a web application using ASP together with SQL Server as
our db source, running through IIS 6 on a Winows Server 2003 platform.

This application retrieves a list of customer codes from our db, so
records returned could be as many as 2000+ for any single transaction.

The application runs fine for users from the same state. However, our
interstate colleagues have notice that it takes more than 3-4mins for
the page to load, while it only takes me < 2secs to load.

Our intranet server is located in the same state as I, so anyone from
within this state has no problems loading the page. All other states
are finding it unbearable.

I've done some debugging, and it appears to be a server factor.
I saved the page with the longest list to a local drive and opened it
locally in IE and it loads quickly.

Does anyone have any suggestions as to how to speed this application up
for our interstate users?
Any ideas would appreciated.

Thanks,
Shawn

I would start by trying to identify the bottleneck - from what you've
said, it's not clear if this is an MSSQL issue. If I understand you,
both you and the other users are hitting the same IIS server, and
issuing the same queries, but they get the results slowly and you
don't. That could suggest that the delay is in serving the pages to the
remote users, not in retrieving the data from the database.

You can use the MSSQL Profiler to check the duration and execution plan
of your queries, to see if there's any difference depending on the user
requesting the data. If there is a difference, then hopefully the
execution plan will give you a clue as to where the problem is.

You might also want to post in an ASP/IIS group, if you haven't already
done so - many performance problems aren't due to only one issue, so
getting some ideas about how to investigate the other components of the
system would probably be useful.

Simon

Hi Simon,

I did some debugging, and it took SQL Server the same about of time to
do complete the query for both local and interstate, and it's the
serving of the page that is definitely taking much longer on our
interstate servers.

Usually, most users would do a query that should return about 1000+
records, and than these records gets displayed into a table on the asp
page. The page (file size) itself is roughly around 110+kB, so it's not
exactly a BIG file to be tranferred. But then why the slow down?

Any advices/ideas on how to by-pass this problem?

Regards,
Shawn


Simon Hayes wrote:

"Shawn H" <ShawnStyler (AT) gmail (DOT) com> wrote

<snip>

No idea, unfortunately. Since the problem seems to be serving the pages,
you'll probably get better assistance in an IIS/ASP group.

Simon