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  #1  
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cortical
 
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Default Font issue Helvetica55Roman - 02-03-2012 , 05:23 PM






Hi

I have a client using Helevtica55Roman for a report, I am re-creating a
replicate report in a new FileMaker file to add to their (eslewhere
developed) solution. The report prints a PDF to desktop.

I have sourced the font from a couple of places and reinstalled (free;
couldn't find a pay for version); but same problem, the 'o' letters do
not print on by Mac OSX.6 FM11Adv ; I haven't heard back from the client
testing yet ( probably will work for them).

There is also a message about license


<<
A font in this document is not licensed for embedding without permission
from the legal owner or font vendor. Depending on the font, blank text
may appear in the output file.
Quote:
Well, there is only the Helvetica55Roman, and it was supposed to be
free, no indication of licensing requirements.


Thoughts?


Just for your amusement and edification, the solution is a 49 file set,
multiple tables per file; one table I looked at yesterday: 921 fields.

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  #2  
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Helpful Harry
 
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Default Re: Font issue Helvetica55Roman - 02-03-2012 , 06:08 PM






In article <jghq8o$d4m$1 (AT) speranza (DOT) aioe.org>, cortical
<cb (AT) corticaldata (DOT) com.au> wrote:

Quote:
Hi

I have a client using Helevtica55Roman for a report, I am re-creating a
replicate report in a new FileMaker file to add to their (eslewhere
developed) solution. The report prints a PDF to desktop.

I have sourced the font from a couple of places and reinstalled (free;
couldn't find a pay for version); but same problem, the 'o' letters do
not print on by Mac OSX.6 FM11Adv ; I haven't heard back from the client
testing yet ( probably will work for them).

There is also a message about license


A font in this document is not licensed for embedding without permission
from the legal owner or font vendor. Depending on the font, blank text
may appear in the output file.


Well, there is only the Helvetica55Roman, and it was supposed to be
free, no indication of licensing requirements.

Thoughts?

Just for your amusement and edification, the solution is a 49 file set,
multiple tables per file; one table I looked at yesterday: 921 fields.
Are you sure it's that font causing the error and not another one? Try
making a new layout that you know uses only that font and make a PDF.
(Fonts embedded in logos for example can cause problems without you even
relaising they're being used.)

If it is that font, then try remove the "Helevtica55Roman" font from the
computer (quit and restart FileMaker, or even reboot the computer to make
sure it's gone). FileMaker will automatically use a close substitute which
may be unnoticeable.

If the automatic substitute doesn't work, then your best option is to
simply use normal Helvetica (I'm almost certain it's still one of the
Mac's default system fonts). You may be able to get away with just using
it on the new report, otherwise you'll have to go through all the Layouts
changing it. If the client is using a Windows computer, FileMaker may well
substitute the font back - not that anyone would notice the difference
anyway.

Helpful Harry )

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  #3  
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cortical
 
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Default Re: Font issue Helvetica55Roman - 02-04-2012 , 01:43 AM



On 4/02/12 10:38 AM, Helpful Harry wrote:
Quote:
In article<jghq8o$d4m$1 (AT) speranza (DOT) aioe.org>, cortical
cb (AT) corticaldata (DOT) com.au> wrote:

Hi

I have a client using Helevtica55Roman for a report, I am re-creating a
replicate report in a new FileMaker file to add to their (eslewhere
developed) solution. The report prints a PDF to desktop.

I have sourced the font from a couple of places and reinstalled (free;
couldn't find a pay for version); but same problem, the 'o' letters do
not print on by Mac OSX.6 FM11Adv ; I haven't heard back from the client
testing yet ( probably will work for them).

There is also a message about license


A font in this document is not licensed for embedding without permission
from the legal owner or font vendor. Depending on the font, blank text
may appear in the output file.


Well, there is only the Helvetica55Roman, and it was supposed to be
free, no indication of licensing requirements.

Thoughts?

Just for your amusement and edification, the solution is a 49 file set,
multiple tables per file; one table I looked at yesterday: 921 fields.

Are you sure it's that font causing the error and not another one?
Yes


Try
Quote:
making a new layout that you know uses only that font and make a PDF.
(Fonts embedded in logos for example can cause problems without you even
relaising they're being used.)
There are no logos, this is a file that basically has a search layout
and a report layout. And the initial version of the layout, with
everything working, before I updated it for their corporate
Helvetica55Roman had no problems outputting A PDF.


Quote:
If it is that font, then try remove the "Helevtica55Roman" font from the
computer (quit and restart FileMaker, or even reboot the computer to make
sure it's gone). FileMaker will automatically use a close substitute which
may be unnoticeable.
As I indicated the client already uses Helevtica55Roman. The requirement
is to stick with their corporate image and expensive Agency specified
design parameters. Although FM is incapable of specifying 0.5 font sizes
such as 5.5 or 10.5.



Quote:
If the automatic substitute doesn't work, then your best option is to
simply use normal Helvetica (I'm almost certain it's still one of the
Mac's default system fonts).
See prior paragraph.

You may be able to get away with just using
Quote:
it on the new report, otherwise you'll have to go through all the Layouts
changing it. If the client is using a Windows computer, FileMaker may well
substitute the font back - not that anyone would notice the difference
anyway.

Helpful Harry )

It is a font on the report layout ( a Real Estate brochure), not one for
data entry.

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  #4  
Old   
Helpful Harry
 
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Default Re: Font issue Helvetica55Roman - 02-04-2012 , 02:57 PM



In article <jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical
<cb (AT) corticaldata (DOT) com.au> wrote:
Quote:
There are no logos, this is a file that basically has a search layout
and a report layout. And the initial version of the layout, with
everything working, before I updated it for their corporate
Helvetica55Roman had no problems outputting A PDF.
Which proves the point that particular font is the problem. Just use
normal Helvetica and it should work - any differences between the two
fonts will be extremely minor and unnoticeable anyway.

There could be something on the layout using a different font. You could
try doing a Select All in Layout Mode and changing the font to somthing
else entirely (even a dingbat font), quitting FileMaker, then going back
in and changing the font back again, but I doubt it will make any
difference - it really a font issue and not a FileMaker one.

The only other possbility is to get a copy of the same font file(s) from
their computers, assuming it works there.

Helpful Harry )

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  #5  
Old   
cortical
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-04-2012 , 07:16 PM



On 5/02/12 7:27 AM, Helpful Harry wrote:
Quote:
In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical
cb (AT) corticaldata (DOT) com.au> wrote:

There are no logos, this is a file that basically has a search layout
and a report layout. And the initial version of the layout, with
everything working, before I updated it for their corporate
Helvetica55Roman had no problems outputting A PDF.

Which proves the point that particular font is the problem.

I never had any doubt that it was the font.




Just use
Quote:
normal Helvetica and it should work - any differences between the two
fonts will be extremely minor and unnoticeable anyway.

That's why it is a different font is it Harry?
It is a client specification. The client and the agency use the font
without issue.



Quote:
There could be something on the layout using a different font.
There isn't.


You could
Quote:
try doing a Select All in Layout Mode and changing the font to somthing
else entirely (even a dingbat font), quitting FileMaker, then going back
in and changing the font back again, but I doubt it will make any
difference - it really a font issue and not a FileMaker one.
Q: Did I not indicate previously that the layout printed to PDF
correctly, before redefining the fonts to Helvitac55Roman?
A: I did.


Quote:
The only other possbility is to get a copy of the same font file(s) from
their computers, assuming it works there.
Well not a particularly professional way to to approach the issue. They
presumably got it from somewhere, somewhere that was capable of
supplying a font that works. So not the only other possibility.

This is Oz Harry, not the land of Nod.

End of transmission.

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  #6  
Old   
Helpful Harry
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-04-2012 , 11:07 PM



In article <jgkl93$n54$1 (AT) speranza (DOT) aioe.org>, cortical
<cb (AT) corticaldata (DOT) com.au> wrote:

Quote:
On 5/02/12 7:27 AM, Helpful Harry wrote:
In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical
cb (AT) corticaldata (DOT) com.au> wrote:

There are no logos, this is a file that basically has a search layout
and a report layout. And the initial version of the layout, with
everything working, before I updated it for their corporate
Helvetica55Roman had no problems outputting A PDF.

Which proves the point that particular font is the problem.


I never had any doubt that it was the font.




Just use
normal Helvetica and it should work - any differences between the two
fonts will be extremely minor and unnoticeable anyway.


That's why it is a different font is it Harry?
It is a client specification. The client and the agency use the font
without issue.




There could be something on the layout using a different font.

There isn't.


You could
try doing a Select All in Layout Mode and changing the font to somthing
else entirely (even a dingbat font), quitting FileMaker, then going back
in and changing the font back again, but I doubt it will make any
difference - it really a font issue and not a FileMaker one.

Q: Did I not indicate previously that the layout printed to PDF
correctly, before redefining the fonts to Helvitac55Roman?
A: I did.



The only other possbility is to get a copy of the same font file(s) from
their computers, assuming it works there.

Well not a particularly professional way to to approach the issue. They
presumably got it from somewhere, somewhere that was capable of
supplying a font that works. So not the only other possibility.

This is Oz Harry, not the land of Nod.

End of transmission.
This is not a fFileMaker problem - it's a font issue. I've given you a
solution, it's not my problem if you don't want to use it. If you're not
going to accept answers, then don't bother asking questions. I won't be
wasting any more of me own time with you again. \

Helpful Harry )

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  #7  
Old   
John G
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-04-2012 , 11:43 PM



on 5/02/2012, Helpful Harry supposed :
Quote:
In article <jgkl93$n54$1 (AT) speranza (DOT) aioe.org>, cortical
cb (AT) corticaldata (DOT) com.au> wrote:

On 5/02/12 7:27 AM, Helpful Harry wrote:
In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical
cb (AT) corticaldata (DOT) com.au> wrote:

There are no logos, this is a file that basically has a search layout
and a report layout. And the initial version of the layout, with
everything working, before I updated it for their corporate
Helvetica55Roman had no problems outputting A PDF.

Which proves the point that particular font is the problem.


I never had any doubt that it was the font.




Just use
normal Helvetica and it should work - any differences between the two
fonts will be extremely minor and unnoticeable anyway.


That's why it is a different font is it Harry?
It is a client specification. The client and the agency use the font
without issue.




There could be something on the layout using a different font.

There isn't.


You could
try doing a Select All in Layout Mode and changing the font to somthing
else entirely (even a dingbat font), quitting FileMaker, then going back
in and changing the font back again, but I doubt it will make any
difference - it really a font issue and not a FileMaker one.

Q: Did I not indicate previously that the layout printed to PDF
correctly, before redefining the fonts to Helvitac55Roman?
A: I did.



The only other possbility is to get a copy of the same font file(s) from
their computers, assuming it works there.

Well not a particularly professional way to to approach the issue. They
presumably got it from somewhere, somewhere that was capable of
supplying a font that works. So not the only other possibility.

This is Oz Harry, not the land of Nod.
The dark side of OZ where the crows fly backwards to keep the sand out
of their eyes 8-o
Quote:
End of transmission.

This is not a fFileMaker problem - it's a font issue. I've given you a
solution, it's not my problem if you don't want to use it. If you're not
going to accept answers, then don't bother asking questions. I won't be
wasting any more of me own time with you again. \

Helpful Harry )
Harry I thought you were particularly patient.

--
John G

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  #8  
Old   
Helpful Harry
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-05-2012 , 03:02 PM



In article <slrnjis9aq.1lcb.t-usenet (AT) ID-685 (DOT) user.individual.de>,
traut (AT) gmx (DOT) de wrote:
Quote:
Personally, I agree that this font should be avoided.
But that's not the answer for the customer.
The "customer" will not be able to tell the difference between
HelveticaXYZ97 and normal Helvetica - and if there's a problem with that
font, then they should be told so. If the font (supposedly) works on the
customer's computers, then why not get a copy of the font from them rather
than download dodgey versions from the Internet??

There's something very peculiar going on that is best to steer well clear
of, as well as some snotty person who won't even listen to answers or try
thing you give them as suggestions.

Helpful Harry )

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  #9  
Old   
cortical
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-05-2012 , 05:35 PM



On 6/02/12 8:14 AM, Martin Τrautmann wrote:
Quote:
On Mon, 06 Feb 2012 10:02:12 +1300, Helpful Harry wrote:
In article<slrnjis9aq.1lcb.t-usenet (AT) ID-685 (DOT) user.individual.de>,
traut (AT) gmx (DOT) de wrote:

Personally, I agree that this font should be avoided.
But that's not the answer for the customer.

The "customer" will not be able to tell the difference between
HelveticaXYZ97 and normal Helvetica

How do you know? Maybe it's part of the corporate identity to use a font
that has a very special "5" (Helevtica55Roman?). Maybe this single
character was changed for a special look. I don't know, since I've never
seen this font.

It's a clear statement to me that the customer does insist on this very
special font. I don't mind about the reasons, I just assume that there
are some.

There's something very peculiar going on that is best to steer well clear
of, as well as some snotty person who won't even listen to answers or try
thing you give them as suggestions.

Something does go wrong within your communications. Personally, I know
that FMP has font issues and I accept that a customer does want a
certain font.

Personally, I'd argue, as you did, with the client whether another font
could be ok. But the description sounds as if this discussion has been
done before.

- Martin
The font is mandated by the client; it is a 'corporate' font, they have
been using it for quite some time, it is part of the corporate style for
which they paid significant money to a PR agency to develop as part of
their corporate image.

The PDF files go to a professional print agency for assembly and
publication. So being a professional print agency they notice deviations
from specification.

To Harry; try reading my requirements.

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  #10  
Old   
cortical
 
Posts: n/a

Default Re: Font issue Helvetica55Roman - 02-05-2012 , 05:45 PM



On 5/02/12 5:14 PM, Martin Τrautmann wrote:
Quote:
On Sun, 05 Feb 2012 18:07:05 +1300, Helpful Harry wrote:
This is not a fFileMaker problem - it's a font issue.

It could be very well that this is a FMP problem.

I had serious problem myself where FMP created huge PDFs since it did
include the font definitions again and again.

Another problem is that monospaced font in FMP no longer show as
monospaced.

Thus there ARE problems with FMP and its font handling.

The named font here is a non-standard font. It's of unclear quality. It
may work with other applications, but it's broken in FMP. So maybe the
font is broken, maybe it's FMP.

Personally, I agree that this font should be avoided.
But that's not the answer for the customer.
Quite so.


Quote:
However, how where the PDFs created? There are at least three different
ways on Mac to get it done:

1) let FMP create the PDF
2) print and save it as PDF
3) use preview

routine save records as pdf form a script



Quote:
Another choice: do the process on another Platform, Mac vs. PC
It needs to be cross platform. Only tested on a mac on this point


Quote:
Which way did create the broken PDF? And which other ways where tried by
now?


only option 1 is viable

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