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#1
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#2
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Hi I have a client using Helevtica55Roman for a report, I am re-creating a replicate report in a new FileMaker file to add to their (eslewhere developed) solution. The report prints a PDF to desktop. I have sourced the font from a couple of places and reinstalled (free; couldn't find a pay for version); but same problem, the 'o' letters do not print on by Mac OSX.6 FM11Adv ; I haven't heard back from the client testing yet ( probably will work for them). There is also a message about license A font in this document is not licensed for embedding without permission from the legal owner or font vendor. Depending on the font, blank text may appear in the output file. Well, there is only the Helvetica55Roman, and it was supposed to be free, no indication of licensing requirements. Thoughts? Just for your amusement and edification, the solution is a 49 file set, multiple tables per file; one table I looked at yesterday: 921 fields. |
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#3
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In article<jghq8o$d4m$1 (AT) speranza (DOT) aioe.org>, cortical cb (AT) corticaldata (DOT) com.au> wrote: Hi I have a client using Helevtica55Roman for a report, I am re-creating a replicate report in a new FileMaker file to add to their (eslewhere developed) solution. The report prints a PDF to desktop. I have sourced the font from a couple of places and reinstalled (free; couldn't find a pay for version); but same problem, the 'o' letters do not print on by Mac OSX.6 FM11Adv ; I haven't heard back from the client testing yet ( probably will work for them). There is also a message about license A font in this document is not licensed for embedding without permission from the legal owner or font vendor. Depending on the font, blank text may appear in the output file. Well, there is only the Helvetica55Roman, and it was supposed to be free, no indication of licensing requirements. Thoughts? Just for your amusement and edification, the solution is a 49 file set, multiple tables per file; one table I looked at yesterday: 921 fields. Are you sure it's that font causing the error and not another one? |
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making a new layout that you know uses only that font and make a PDF. (Fonts embedded in logos for example can cause problems without you even relaising they're being used.) |
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If it is that font, then try remove the "Helevtica55Roman" font from the computer (quit and restart FileMaker, or even reboot the computer to make sure it's gone). FileMaker will automatically use a close substitute which may be unnoticeable. |
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If the automatic substitute doesn't work, then your best option is to simply use normal Helvetica (I'm almost certain it's still one of the Mac's default system fonts). |
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it on the new report, otherwise you'll have to go through all the Layouts changing it. If the client is using a Windows computer, FileMaker may well substitute the font back - not that anyone would notice the difference anyway. Helpful Harry ) |
#4
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There are no logos, this is a file that basically has a search layout and a report layout. And the initial version of the layout, with everything working, before I updated it for their corporate Helvetica55Roman had no problems outputting A PDF. |
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#5
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In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical cb (AT) corticaldata (DOT) com.au> wrote: There are no logos, this is a file that basically has a search layout and a report layout. And the initial version of the layout, with everything working, before I updated it for their corporate Helvetica55Roman had no problems outputting A PDF. Which proves the point that particular font is the problem. |
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normal Helvetica and it should work - any differences between the two fonts will be extremely minor and unnoticeable anyway. |
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There could be something on the layout using a different font. |
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try doing a Select All in Layout Mode and changing the font to somthing else entirely (even a dingbat font), quitting FileMaker, then going back in and changing the font back again, but I doubt it will make any difference - it really a font issue and not a FileMaker one. |
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The only other possbility is to get a copy of the same font file(s) from their computers, assuming it works there. |
#6
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On 5/02/12 7:27 AM, Helpful Harry wrote: In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical cb (AT) corticaldata (DOT) com.au> wrote: There are no logos, this is a file that basically has a search layout and a report layout. And the initial version of the layout, with everything working, before I updated it for their corporate Helvetica55Roman had no problems outputting A PDF. Which proves the point that particular font is the problem. I never had any doubt that it was the font. Just use normal Helvetica and it should work - any differences between the two fonts will be extremely minor and unnoticeable anyway. That's why it is a different font is it Harry? It is a client specification. The client and the agency use the font without issue. There could be something on the layout using a different font. There isn't. You could try doing a Select All in Layout Mode and changing the font to somthing else entirely (even a dingbat font), quitting FileMaker, then going back in and changing the font back again, but I doubt it will make any difference - it really a font issue and not a FileMaker one. Q: Did I not indicate previously that the layout printed to PDF correctly, before redefining the fonts to Helvitac55Roman? A: I did. The only other possbility is to get a copy of the same font file(s) from their computers, assuming it works there. Well not a particularly professional way to to approach the issue. They presumably got it from somewhere, somewhere that was capable of supplying a font that works. So not the only other possibility. This is Oz Harry, not the land of Nod. End of transmission. |
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#7
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In article <jgkl93$n54$1 (AT) speranza (DOT) aioe.org>, cortical cb (AT) corticaldata (DOT) com.au> wrote: On 5/02/12 7:27 AM, Helpful Harry wrote: In article<jginj6$a0t$1 (AT) speranza (DOT) aioe.org>, cortical cb (AT) corticaldata (DOT) com.au> wrote: There are no logos, this is a file that basically has a search layout and a report layout. And the initial version of the layout, with everything working, before I updated it for their corporate Helvetica55Roman had no problems outputting A PDF. Which proves the point that particular font is the problem. I never had any doubt that it was the font. Just use normal Helvetica and it should work - any differences between the two fonts will be extremely minor and unnoticeable anyway. That's why it is a different font is it Harry? It is a client specification. The client and the agency use the font without issue. There could be something on the layout using a different font. There isn't. You could try doing a Select All in Layout Mode and changing the font to somthing else entirely (even a dingbat font), quitting FileMaker, then going back in and changing the font back again, but I doubt it will make any difference - it really a font issue and not a FileMaker one. Q: Did I not indicate previously that the layout printed to PDF correctly, before redefining the fonts to Helvitac55Roman? A: I did. The only other possbility is to get a copy of the same font file(s) from their computers, assuming it works there. Well not a particularly professional way to to approach the issue. They presumably got it from somewhere, somewhere that was capable of supplying a font that works. So not the only other possibility. This is Oz Harry, not the land of Nod. The dark side of OZ where the crows fly backwards to keep the sand out |
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End of transmission. This is not a fFileMaker problem - it's a font issue. I've given you a solution, it's not my problem if you don't want to use it. If you're not going to accept answers, then don't bother asking questions. I won't be wasting any more of me own time with you again. \Helpful Harry ) |
#8
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Personally, I agree that this font should be avoided. But that's not the answer for the customer. |
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#9
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On Mon, 06 Feb 2012 10:02:12 +1300, Helpful Harry wrote: In article<slrnjis9aq.1lcb.t-usenet (AT) ID-685 (DOT) user.individual.de>, traut (AT) gmx (DOT) de wrote: Personally, I agree that this font should be avoided. But that's not the answer for the customer. The "customer" will not be able to tell the difference between HelveticaXYZ97 and normal Helvetica How do you know? Maybe it's part of the corporate identity to use a font that has a very special "5" (Helevtica55Roman?). Maybe this single character was changed for a special look. I don't know, since I've never seen this font. It's a clear statement to me that the customer does insist on this very special font. I don't mind about the reasons, I just assume that there are some. There's something very peculiar going on that is best to steer well clear of, as well as some snotty person who won't even listen to answers or try thing you give them as suggestions. Something does go wrong within your communications. Personally, I know that FMP has font issues and I accept that a customer does want a certain font. Personally, I'd argue, as you did, with the client whether another font could be ok. But the description sounds as if this discussion has been done before. - Martin |
#10
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On Sun, 05 Feb 2012 18:07:05 +1300, Helpful Harry wrote: This is not a fFileMaker problem - it's a font issue. It could be very well that this is a FMP problem. I had serious problem myself where FMP created huge PDFs since it did include the font definitions again and again. Another problem is that monospaced font in FMP no longer show as monospaced. Thus there ARE problems with FMP and its font handling. The named font here is a non-standard font. It's of unclear quality. It may work with other applications, but it's broken in FMP. So maybe the font is broken, maybe it's FMP. Personally, I agree that this font should be avoided. But that's not the answer for the customer. |
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However, how where the PDFs created? There are at least three different ways on Mac to get it done: 1) let FMP create the PDF 2) print and save it as PDF 3) use preview |
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Another choice: do the process on another Platform, Mac vs. PC |
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Which way did create the broken PDF? And which other ways where tried by now? |
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