I'm using a hosted Filemaker 7 database on 4 Macs. I've got 1.5M DSL
coming through a Qwest Actiontec (GT701WG) then into a router. 2 of
the Macs are hardwired and 2 are wireless. Each Mac loses
"Communication with Host" anywhere from 1-6 times a day. I think some
of the crashes are simultaneous, but not all of them. This started
happening when we switched service, but I can't nail it down to the DSL
provider, the ISP, the modem, or the aurora borealis (the router and
the host are the same). Tech support at the provider and ISP have been
of little use.

Has anyone had similar experiences? How much interruption does a
Filemaker db need in order to drop out? How much interrption is
expected from this modem, hardwired or wireless?

Thanks,

G

In article <1139518712.951528.314500 (AT) g47g2000cwa (DOT) googlegroups.com>, "Grip" <grip (AT) cybermesa (DOT) com> wrote:
If all that changed was the ISP then I suspect dropped packets between you
and the ISP. Are you sure this is the only thing to change?

fundamentalism, fundamentally wrong.

We changed three things. We switched to DSL with a big name company
that starts with a Q. We switched our ISP is a small local company.
And we installed a new modem.

G

In article <1139524990.067399.235890 (AT) z14g2000cwz (DOT) googlegroups.com>, "Grip" <grip (AT) cybermesa (DOT) com> wrote:
So you are getting DSL and ISP from different vendors, mistake IMO. Now
each can point the finger at the other when issues like this pop up.

fundamentalism, fundamentally wrong.

In article <q37Hf.2241$Ly6.1672 (AT) bignews5 (DOT) bellsouth.net>, rico_001
@hotmail.com says...
I disagree. That's like suggesting people should all use MS Access
because it's made by Microsoft, the dominant OS provider. Access is a
terrible database. Filemaker is a great database. Filemaker Inc. doesn't
make an OS though. So by your logic using filemaker would be a mistake.


Granted Filemaker is owned by Apple... but that's beside the point.
Don't let the facts get in the way of a good analagy! Just pretend this
is the 4D group or something. =)

That's true. But if it was just Qwest with no 3rd party then they'd just
point at the customer.

In article <MPG.1e56ce352ed47e67989e9c (AT) shawnews (DOT) vf.shawcable.net>, 42 <nospam (AT) nospam (DOT) com> wrote:
So you think selection of application software is the same as selecting a
vendor for basic internet connectivity.

Typically not, at that point the business has some leverage and a simple
statement, "I'm buying this from you, make it work". Obviousily you have
never dealt with multiple vendors in a situation like this. It is in their
best interest to point the finger at the other vendor (you should have
bought all this from me, sending a guy out to fix issues with 'his' product
costs me money). With a single vendor there is a single point of contact.

fundamentalism, fundamentally wrong.

In article <bosHf.26797$697.20949 (AT) bignews3 (DOT) bellsouth.net>, rico_001
@hotmail.com says...

Me either normally.

First, I'm sure we both agree that ISP stands for "internet services
provider".

But I agree there does seem to be a disconnect. I -usually- consider the
ISP to be the company providing the actual internet access to my
premesis. So, my DSL provider would normally be who i consider to be my
ISP.

However, in this case, because the OP differentiated between his DSL
provider and his ISP. I presumed (perhaps mistakenly) that what he was
talking about w/r/t "ISP" is what I'd normally call a host provider.
(which is reasonable, hosting is an internet service, and thus its
reasonable to call someone that hosts an internet services provider
(ISP).

That said, I have dealt with situations where "one's ISP" is merely
reselling DSL from a major telco. But that doesn't seem to apply either,
as I only have one point of contact, "my ISP". The fact that Telco-X
actually owns the wire is irrelevant to me the customer; I don't have an
account with Telco-X, and their support team won't talk to me anyway.

Just as when you buy a Dell or an Apple, and a problem crops up and it
turns out its the hard drive which happens to be a Maxtor - I don't care
what the actual hard drive is; I deal with Dell or Apple - one point of
contact.