Account authentication errors... with Windows

#11

On Oct 23, 5:58*pm, your.n... (AT) isp (DOT) com (Your Name) wrote:

Quote:

In article
05657aaf-9a2b-4288-8cb9-8883be4ae... (AT) t1g2000yqd (DOT) googlegroups.com>,

pastover <pasto... (AT) gmail (DOT) com> wrote:

Thanks, I'll check that. *At this point I'm still frustrated - after
the reinstall of FM 9 on the client, they can see the server with Open
Remote > Local Hosts, but not the hosted files. *If I use the same
ethernet connection with my laptop, I have no problems, so it's not
the cabling.

Since it works on the laptop with that network connection and the other
computers on the network are working, the problem is obviously with the
computer itself.

It could be a faulty network card / network socket on the computer, but
since it can see FileMaker Server that seems unlikely.

As someone else suggested, it could be a security / anti-virus application
setting which is blocking certain ports, but again I would think you would
not see FileMaker Server at all.

It may still be a FileMaker Preference Application setting that needs to
be set (or reset) or even a corrupt Perferences file that needs deleting
(I don't know where in the Windows filing system that file is stored
though).

I dont know if it's possible for FileMaker Server to block certain
machines / users itself.

per Helpful Harry:
If you've reinstalled FileMaker Pro on the computer, then don't forget
to check FileMaker's Preferences options to make sure it's set-up to
use the proper networking protocol. FileMaker uses it's own system,
not the normal Windows / Mac OS one, so although the computer can see
the server, FileMaker may still not be able to see FileMaker Server /
hosted FileMaker databases.

My understanding of the client FM Preferences is that the Sharing
dialogs refer to local files hosted by the client, not remote files
accessed by the client. *Having said that, I've tried turning on FM
sharing on the client, and it doesn't affect the problem.

I'm not actually sure about the newer versions of FileMaker, but in my old
version there's an option in the Preferences -> Application to set the
Network Protocol. This has to be set the same for all copies of FileMaker
on the network. Admittedly in my version of FileMaker the choices are
"AppleTalk" and "TCP/IP", but AppleTalk has been phased out, so this
setting my no longer exist.

The Sharing settings are different and are used to basically make a normal
copy of FileMaker act as a server / host for the database.

Helpful Harry *

)

Aha! I forgot that you are working from such an ancient version of
Filemaker, Harry. Do you have to sweep the cobwebs off every
morning? It's amazing that you are able (and willing, of course) to
offer pertinent and insightful advice to so many people, nonetheless!
In this case, I'm going to reinstall FM9 once more, check the virus
software on both machines, restart the client several times, and if
none of that works, I'll tell them it's no go. Many thanks for your
help...

- Lanse

#12

"pastover" <pastover (AT) gmail (DOT) com> wrote

Quote:

Aha! I forgot that you are working from such an ancient version of
Filemaker, Harry. Do you have to sweep the cobwebs off every
morning? It's amazing that you are able (and willing, of course) to
offer pertinent and insightful advice to so many people, nonetheless!
In this case, I'm going to reinstall FM9 once more, check the virus
software on both machines, restart the client several times, and if
none of that works, I'll tell them it's no go. Many thanks for your
help...

Unfortunately re-installing the software doesn't fix a corrupted Preferences
file (it might do if you're using an uninstall option first, but even then
there's no guarantee). If that's the problem you will have to physically
delete that yourself so that FileMaker can re-create it.

I'm not sure what it would prove, but you could try sharing a database on
the "naughty" computer and seeing if other computers on the network can see
that.

Helpful Harry

)

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Account authentication errors... with Windows

comp.databases.filemaker comp.databases.filemaker

Re: Account authentication errors... with Windows - 10-24-2010 , 03:53 AM

Re: Account authentication errors... with Windows - 10-24-2010 , 03:01 PM